Branch Manager

2 days ago

East London, South Africa Senwes Ltd. Full time

**Purpose of the Job**:
Senwes is lookign for a dynamic Branch Manager (Mechanisation) is responsible for the management and control of resources and business processes to achieve sustainable financial results and growth objectives. The role oversees the efficient operation of the equipment branch, ensuring optimal sales, service, and customer satisfaction within the agricultural equipment industry.

**Duties and Responsibilities**:
1. Provide Customer Service (Marketing)
- Cultivate and nurture positive relationships with clients, ensuring their satisfaction and fostering long-term partnerships.
- Attend to client queries in a timely and effective manner, proactively addressing any concerns.
- Collaborate with the sales team to strengthen customer relationships.
- Plan and execute national sales promotions, internal branch promotions, and marketing events.
- Assess marketing initiatives and recommend improvements for future strategies.

2. Administrative Control (Loss Control)
- Oversee administrative procedures within the branch, ensuring adherence to standards and regulations.
- Monitor for discrepancies, and initiate corrective measures to maintain operational integrity.
- Ensure full compliance with industry regulations and organizational policies, including financial and cash-related processes.

3. Inventory Management
- Analyze stock movement and trends to adjust inventory levels in line with market demand.
- Ensure accurate stock-taking and initiate corrective measures for any stock deviations.

4. Manage Branch According to Corporate Business Plan
- Align branch operations with the corporate business plan, setting clear objectives and action plans.
- Regularly assess performance and implement enhancements to improve divisional outcomes.
- Support Employment Equity (EE) targets and collaborate across departments to improve operational efficiency and customer satisfaction.

5. Manage and Develop Staff
- Manage the team in compliance with relevant legislation and company policies.
- Provide regular feedback, coaching, and mentorship to develop staff potential and improve performance.
- Oversee recruitment, training, and performance management of the sales and service team.
- Ensure adherence to Health and Safety regulations.

6. Manage Branch Finance
- Oversee budget management, ensuring financial resources are allocated efficiently.
- Monitor expenditure, income streams, and financial performance, taking corrective action as needed to stay within budget.
- Relevant supervisory/middle management qualification.
- 3 - 5 years of related management experience in the agricultural trade environment.
- Basic financial management, SAP, agri-business, and agricultural machinery.
- Customer relations and sales skills.
- Computer literacy.
- Time management, communication, and negotiation.
- Problem-solving, leadership, and creativity.
- ______________________________________________
- Kindly note that a consumer credit record will be requested in respect of all appointments which involve dealing with cash or finances.

**CLOSING DATE**: 05 May 2025

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