Field Service Technician

1 week ago

Umtata, South Africa Stowe Holdings (Pty) Ltd. Full time

resolve them without breaching service level agreement SLA. Ensuring adherence to all
processes within the client environment and the maintenance of a high degree of client satisfaction across all assignments.

**Reporting Line**: Divisional Head-Field Services & **Managed by**: Supervisor

**Working Hours**: 08h00am - 17h00pm (rotational & overtime occasionally)
**Standby**: Scheduled rotation

**Position based**: Umtata, Eastern Cape

**Purpose**:
**Responsibilities**:

- Conform to Contractual SLA requirements
- Accurate completion of worksheets, checklists and project documentation
- Diagnose, Fault-Find and Problem Solving
- Understand HSSE and PPE requirements
- Boot Stock Management and vehicle inspections
- Hardware Tools o Tools, condition o Cell phone & Tablet
- Software Tools o Laptops, Antivirus, Legal Software etc. o Stowe Images, availability o Utility Software, availability

**Minimum requirements**:

- Grade 12 Qualification
- A+ and N+ (CompTIA) Certification or NQF 5 equivalent
- At Least 1 Year IT industry experience
- Driver’s License
- Passport

**Competencies required**:

- Customer and Interpersonal relations
- Written and Verbal Communication Skills
- Technical and troubleshooting Skills
- Ability to work under pressure
- Time Management

**Company Benefits (after permanent appointment offered)**:

- Medical Aid (company contributes of R1000 towards Discovery Medical Aid)
- Retirement Annuity (Company contributes 5%)
- Birthday Bonus (Depended on performance and not mandatory)

**Salary**: R8,000.00 - R10,000.00 per month

License/Certification:

- Drivers License (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)
- Overnight Shift (required)

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