Academic Support Co-ordinator

**Direct Reporting Line**:
Programme Manager: Management

**IIE MSA,** formerly known as Monash South Africa, was founded in 2001 by Monash University. Since April 2019 we are part of The Independent Institution of Education (The IIE), a leader in the higher education sphere. The IIE is internationally recognised by the British Accreditation Council. IIE MSA, located on a 100-hectare campus in Ruimsig, Johannesburg, in the province of Gauteng. In addition to domestic (South African) students, IIE MSA is home to a diverse of cultures of students from 50 African countries.

**The IIE MSA, Ruimsig Campus in Roodepoort has a vacancy for an Academic Support Co-ordinator.**

**Duties and Responsibilities**:
**Academic Department Administrative Support**
- Responsible for the day-to-day administrative support of the campus Academic department across all School/s and Programmes.
- Compiles, manages and distributes academic reports as required by the campus Academic School/s.
- Captures student notes in the academic system as and when required.
- Collaborates with other members of the Academic team (and other departments when applicable) to prepare for and meet the requirements for the campus PULSE and Groups Internal Audits.
- Provides academic and administrative support during the campus registration period, including calling for student retention initiatives.
- Supports the Head: Academic with the Student Evaluation of Teaching (SETS) requirements.
- Attends the Academic department meetings and records minutes at these meetings when required.
- Assists with student disciplinary hearings as and when required.
- Meets project deadlines as determined by the National office and/or the Head: Academic.

**Independent Contractor (Lecturer) Administration Management**
- Responsible for day-to-day administrative management of the campus Lecturing (Independent Contractor) team within the relevant School/s.
- Supports the Programme Manager/s in managing the Lecturers and addresses or directs their queries timeously and accurately.
- Monitors the lecturer's administrative performance, for example: the timeous submission of timesheets and documentation aligned with audit requirements and company policy.
- Captures information on the Direct Academic Student Engagement (DASE) tracker and ensures that this tracker is kept up-to-date and accurate at all times.
- Manages lecturing loads by way of module allocations i.e Direct Academic Student Engagement tracking (DASE/non-DASE) to ensure the permissible maximum hours are adhered to and are not exceeded.
- Manages and notifies the relevant lectures of any changes that may affect their designated programmes.
- Collaborates with relevant parties (Head: Academic, Programme Managers and the Junior HR Officer: Academic) to advertise campus Lecturer vacancies.
- Applies for Academic (Classification of Educational Subject Matter: CESM) approval on the HR & Payroll System to determine what module/s each Independent Contractor is approved to lecture on, and ensures that approvals are awarded by the Central Academic Team (CAT) prior to giving the Junior HR Officer: Academic the details to draw up the relevant Independent Contractor related Annexures.
- Collaborates with the Junior HR Officer: Academic on the Lecturer appointment process to ensure that the process is streamlined, and all audit and policy/process requirements are met prior to any Independent Contractor Agreement being issued or work being offered or carried out.
- Provides the Junior HR Officer: Academic with the relevant lecturing schedules needed to complete the Independent Contractor Agreements and associated Annexures.
- First level approver for the Lecturer timesheet approval process on the HR & Payroll system.
- Collaborates with the campus Capacity Planning and Timetabling Centre to fulfil the timesheet approval function and checks timeously in the HR & Payroll system on a monthly basis in accordance with the payroll deadlines to ensure that all timesheets are approved, and any queries are resolved before the timesheet cut off date.
- Works with Academic Department in driving lecturer evaluations.
- Ensures that all new Lectures are invited to attend the semester Induction and Orientation sessions as part of their onboarding process.

**Campus Synergy & General**
- Assists the Academic department with the co-ordination of academic workshops when required.
- Assists in identifying at risk students and lecturers and directs academic related queries to the relevant Academic team member timeously.
- Liaises with the Capacity Planning and Timetabling Centre and manages the Programme Managers class visit schedule on a regular basis.
- Addresses queries with the relevant National office Academic Support team members, and rolls-out directives or projects as and when required.
- Collaborates with all departments on campus to facilitate optimal performance within the portfolio or scope of duties.
- Complies with The Protection of