Product Specialist

1 week ago


Randburg, South Africa FirstRand Full time

Job Description

To provide client support from product perspective
- Manage costs / expenses within approved budget to achieve cost efficiencies
- Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
- Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members
- Maintenance of expert knowledge on relevant legislative amendments industry best practices and provision of proactive advice and solutions to relevant stakeholders
- Translate strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress
- Implement and maintain sound business processes that minimise FNB risk and deliver quality requirements specifications. Findings that area as a result of internal or external audit and client management and risk.
- Initiate and manage product research, data mining and quantitative analysis to ensure sustainability and future competitive growth
- Explore local and international markets for new products and trademarks in order to expand and strengthen the business' market position
- Facilitate the conversion of knowledge and ideas into new or improved products, processes, and services
- Manage own development to increase own competencies

Job Details

Application Closing Date

03/05/24


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