Events Entertain Mgr Arena

**Job Purpose**
- Accountable for leading the entertainment team in the strategic planning and day-to-day management and delivery of entertainment events, including large scale events for the complex from venue and production management to technical set-ups, logistics (including front of house), event planning and sourcing of suitable events and content aligned to the ‘Mind and Mood’ strategy, in line with Sun International standards, legislative requirements and regulations. The role will also be responsible for building and developing relationships with key stakeholders including impresarios, artistes, suppliers and entertainers; negotiating and structuring of deal sheets, asset management and venue sponsorship feasibilities with the aim of driving profitable footfall to the complex and maintaining the reputation of the business unit’s brand as the entertainment and casino establishment of choice. *

**Key Performance Areas**

**Delivered Events/Entertainment Plans**
- Collaborate with the Marketing Manager to build objectives and processes that will engage production houses in delivering entertainment productions and services in line with company standards.
- Conduct an analysis of competitor product offerings and interpret the current customer needs and wants relevant to marketing mix and business objectives.
- Monitor market trends to understand production / entertainment trends and brand relevance including product, pricing, and service provider offerings available in the market.
- Monitor entertainment products, service offerings and displays throughout the complex venues to ensure standards are aligned with the “Sun” brand.
- Make recommendations of improvements to products and service offerings in line with trends in the industry ensuring that the product offerings are relevant.
- Recognize and provide insights /solutions on trends, barriers, risks and opportunities that may impact the success of the production.
- Suggest marketing support initiatives to drive event attendance in collaboration with the marketing team.
- Compile an annual complex events / entertainment plan and calendar for the business unit including events and entertainment that are relevant and aligned to both existing and potential new customers.
- Oversee and manage the annual entertainment event/show calendar, plans and requirements for all complex venues.
- Compile events proposals/deal sheets (including recommendations, project plans, feasibility and costings) for all events and entertainment.
- Allocate resources for delivery of event and / or entertainment.
- Collaborate with the marketing team to provide marketing with the promoter/suppliers marketing and PR plans.
- Ensure all events / entertainment collateral is briefed into marketing as per the creative workflow process to ensure each event is advertised across the identified platforms
- Compile a risk analysis for the plan / event, including alternative plans in the event of a crisis.
- Identify relevant sensory stimuli as part of the ‘Mind and Mood’ sensory engagement identified by the business unit.

**Events/Entertainment Management**
- Oversee event set ups, technical riders including all other event related items to ensure in line with the business unit standards
- Source and approve suitable playlists, entertainers, props, decor and other related events / entertainment to ensure in line with the business unit standards
- Oversee the development and management of event and entertainment schedules and production plans
- Communicate objectives and production information to the team and key stakeholders to ensure delivery of the production against expectations
- Liaise with “visiting” production teams around their technical, stage and support staff requirements to ensure a seamless delivery at production
- Compile technical plans to deliver lighting, sound and stage requirements in line with expectations
- Collaborate with security to build and integrate security plans for the production/show
- Assist with the required technical duties (rigging, focusing, plotting, etc.), operating flying systems, basic stage work, operating lighting, sound and or AV equipment, etc.
- Hire or source any additional technical equipment requirements
- Organise and track the sourcing and storage of props, wardrobe and scenery requirements
- Be available to interact with production crew to build relationships, understand expectations and provide a hospitable experience for the lifespan of the show on site
- Implement responsibility check lists in line with contract for all service providers
- Conduct pre-event meetings and work with client and suppliers to understand the overall requirements for each event
- Be present during events and/or appoint a senior member of the team, to ensure a seamless execution in line with plans and resolve any escalated production issues
- Coordinate post-mortem feedback from operations and other stakeholders to evaluate the success and relevance of the ent