Scheduling Specialist

**Requisition Details & Talent Acquisition Specialist**
- REQ 140610 - Keabetswe Modise
Closing Date: 19 September 2025

**Job Family**
- Information Technology

**Career Stream**
- IT Operations

**Leadership Pipeline**
- Manage Self: Technical

**Job Purpose**
- To fully comply with requirements for a Senior System Scheduler (Scheduler III). Provides the specialist role in terms of Planning; Auditing; Processes and Procedures and ensuring DRP compliance. Will understand and exploit the scheduling product features and will champion the implementation; documentation and training for these features. Is the authority source on all functions of the Scheduling team.

**Responsibilities**:

- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
- Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
- Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
- Ensure effective client relations by providing quality customer service
- Build relationships with business/users through regular customer meetings
- Ensure existing relationships with business/users are maintained by making sure customer requirements are understood
- Negotiate and agree requirements thorough engaging with the business/user
- Provide 2nd and 3rd level standby and support 24x7; 365 as per internal policies and processes
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
- Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
- Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
- Organize; coordinate and control flow of input and output data through entire production process by managing automated scheduling systems
- Create/set-up batch jobs/data runs as per business/user requirements
- Schedule batch processes via batch automation tools
- Ensure adherence and compliance of internal (scheduling) standards and procedures
- Ensure work is completed according to the plan through Scheduling and deploy/installations of code on ALL environments
- Deploy/install code via relevant toolset as per business/user requirements
- Solve problems by resorting service as soon as possible and ensuring no re-occurrences'Solve obstacles by investigating root cause ; identify possible solutions ; identify trends and provide solutions
- Ensure all batch runs are completed within specified batch windows
- Manage all exceptions as per internal policies and processes
- Ensure adherence and compliance of internal (scheduling) standards and procedures
- Ensure alignment and accuracy by auditing policies; processes ; batch processes and changes to schedules against internal standards; procedures and industry best practices
- Identify potential deficiencies though the Analyses and Auditing of batch processes; policies and procedures; and Design/project requirements.
- Ensure best practise/industry standard by Identifying gaps/potential improvements and propose possible solutions
- Participate in internal project by planning ; running and managing internal projects
- Provide advice on improved efficiency through analysing; recommending and implementing changes to hardware and software infrastructure; policies; procedures; methods and documentation
- Ensure work completed as per agreed time frames with user/requestor
- Ensure accurate management reporting and decisions making by compiling and distributing accurate data

**Job Responsibilities Continue**
- Job Scheduling & maintenance
- Product maintenance
- Monitoring & incident handling
- Automation & optimization
- Change & Release Management
- Reporting and documentation
- Collaboration & Support

**Essential Qualifications - NQF Level**
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees

**Preferred Qualification**
- Computer Professional Education/IT diploma or equivalent or relevant experience

**Minimum Experience Level**
- 8-10 years IT Operations and Support experience
- 8+ years Advance knowledge of distributed Control-M from a Scheduling, Administration & Product Support perspective on distributed environments.
- Incident response and Troubleshooting capability
- Automation and