Pharmacist Assistant Qpb

4 days ago

Gauteng, South Africa Clicks Group Limited Full time

**Listing reference**: 022449- **Listing status**: Online- **Position summary***Industry**:Wholesale & Retail Trade
- **Job category**:Retail Operations**Location**:Gauteng
- **Contract**:Permanent**Remuneration**:Market Related
- **EE position**:Yes
- **About our company**- Clicks Group
- **Introduction**- Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction
- **Job description**-
- **Job Objectives**:

- **Responsibilities**- Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
- Administration of scripts and or any other claiming/capturing related procedure
- Accurate and complete handling of all profiles worked on
- Interact with health care professionals where needed
- Problem solving and follow up of queries- ** Duties**- Interact with customers via telephone or other means regarding medication and Healthcare Services
- Accurate capturing of scripts received at the Central Pharmacy centre
- Handling of queries regarding prescriptions
- Patient Profile management
- Assist with Chronic authorizations
- Liaison with all other departments
- Ad hoc requirements as per operational requirements- ** Knowledge**:

- Product knowledge (including OTC)
- SAPC and relevant legal knowledge
- Sound knowledge of the chronic authorization process and procedures
- Customer service orientated
- Ethical working practice and compliance-
- **
Skills**:

- Computer literacy (MS Office)
- Customer service orientated
- Team Player
- Integrity
- Accuracy and attention to detail
- Computer literacy (MS Office)
- Must be bilingual (with English being one of the requirements
- Must be able to work with patients and be adaptable to assist with various departmental duties
- Be able to use initiative in order to provide patient satisfaction
- Effective time management skills
- Adaptability
- Positive attitude
- Be able to work under pressure-
- **
Competencies**:

- Essential- Adhering to Principles and Values
- Working with People- Delivering Results and Meeting Customer Expectations- **Minimum requirements**-
- **Experience**:

- Minimum 1 year in the role of Pharmacist Assistant Post Basic- **
Education**:

- Further Education and Training Certificate Pharmacist Assistance (Essential)

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