Master Technician

Identify and troubleshoot complex mechanical, electrical, or technical problems.
- Conduct precise repairs, requiring specialized knowledge & skills to ensure quality service & safety.
- Provide guidance, training & mentorship to less experienced technicians.
- Assist to elevate the team's overall skill level & ensure all work meets stringent quality standards.
- Liaise with customers to explain technical issues, repair processes & recommendations.
- Enhance customer satisfaction and trust.
- Keep abreast with the latest industry advancements, methods & tools via ongoing education & training.
- Maintain records and compile failure reports.
- Document diagnostic findings, repair procedures, parts used & other key details for future reference.

**Qualifications**:

- Qualified in both Mechanical and Auto Electrical trades: Master Technician Certification sign off.

**Skills**:

- Attentive and cautious to details.
- Thoroughness in diagnostics and repairs, ensuring high quality.
- Ability to remain patient and composed while diagnosing and fixing complex issues.
- Time Management Skills.
- A focus on quality and output performance.
- Energetic and change / improvement focused.
- Demonstrate integrity and honesty in dealing with colleagues, stakeholders, and customers.
- Capability to guide and support less experienced technicians.
- Analytical and strategic skills to identify problems thereafter solve them.
- Articulate complex technical information clearly and concisely.
- Ensure safety precautions are in place and work conscious.

**Experience**:

- Practical experience as a Technician + Auto Electrician - 5 years.
- Track record of completing all relevant e-learnings, and face to face meetings with the MAN Training Academy.

**Closing Date: 04 November 2025