Online Proctor

**Monitor Online Examinations**:
**Overview**:
**Key Responsibilities**:

- Detect and report any suspicious behavior, including cheating, unauthorized materials, or any irregularities during the exam.
- Organization: should be organized and have strong attention to detail.
- Problem-solving: should be able to deal with problems quickly and discreetly. They should also be able to think clearly and make good decisions in emergencies.
- Observation: need to be able to observe students and the environment around them.
- Professionalism: should maintain a professional demeanor and remain calm.
- Understanding of exam processes: should have a good understanding of exam processes and procedures.
- Sensitive: should be sensitive to test-related anxiety.
- Empathy, Patience, Open minded, ability to work with others.
- Know how to handle the virtual world and troubleshoot.

**Technical Support**:

- Collaborate with the technical support team to resolve any issues that arise during the exam process.

**Manage Exam Integrity**:
**Provide Customer Support**:

- Maintain a calm, professional demeanor while managing stress or escalated situations.

**Documentation and Reporting**:

- Accurately document any incidents, technical issues, or irregularities that occur during the exam.
- Prepare detailed reports and submit them to the appropriate team members or clients as needed.
- Follow up on any issues post-exam, including reviewing recordings and providing feedback to clients or internal teams.

**Maintain Confidentiality and Security**:

- Follow strict data privacy and compliance protocols in line with industry regulations.

In office position, shift work, 8 hour shifts plus overtime. NOT REMOTE.

**Job Types**: Full-time, Permanent

Pay: R10 000,00 per month

**Education**:

- High School (matric) (required)

Work Location: In person