Reactive Sales Agent

6 days ago

Pretoria, South Africa Marriott International, Inc Full time

**Additional Information**
**Job Number**25175863
**Job Category**Reservations
**Location**Protea Hotel Fire & Ice Pretoria Menlyn, Summit Place Precinct, Menlyn, Pretoria, Gauteng, South Africa, 181
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management

**

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._

Protea Hotels by Marriott® is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 60 hotels across South Africa, Zambia, Nigeria, Namibia, Tanzania and Uganda. If you have a passion for delivering every guest a personalized service experience and desire to be part of the ‘Coolest Hotel Brand in South Africa’, join the Protea Hotels by Marriott® team today In joining Protea Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.

  • Reactive Sales Agent

    2 weeks ago

    Pretoria, South Africa Marriott International, Inc Full time

    **Additional Information** **Job Number**24178658 **Job Category**Reservations **Location**Protea Hotel Pretoria Loftus Park, 416 Kirkness Street, Pretoria, Gauteng, South Africa, 7 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** South African Citizens only. Previous reservations, MARSHA and Opera experience will be...

  • Reactive Sales Agent

    1 week ago

    Pretoria, Gauteng, South Africa Marriott International Full time R20 000 - R30 000 per year

    Additional InformationJob Number Job CategoryReservationsLocationProtea Hotel Fire & Ice Pretoria Menlyn, Summit Place Precinct, Menlyn, Pretoria, Gauteng, South Africa, 181ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...

  • Reservations Agent

    6 days ago

    Pretoria, South Africa Marriott Worldwide Full time

    **Job Number** 22173107 **Job Category** Reservations **Location** Protea Hotel Pretoria Loftus Park, 416 Kirkness Street, Pretoria, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, Conferences and group market codes....

  • Senior Reactive Sales Agent

    7 days ago

    Pretoria, South Africa Marriott International, Inc Full time

    **Job Number** 23125268 **Job Category** Reservations **Location** Protea Hotel Fire & Ice! Pretoria Menlyn, Summit Place Precinct, Menlyn, Pretoria, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market...

  • Sales Agents

    6 days ago

    Pretoria, South Africa GroDirect Full time

    _**About Us**:_ **GroDirect** is a leading insurance provider dedicated to offering innovative solutions to our customers. We're seeking motivated and results-driven **Sales Agents** to join our team in **Pretoria!** **Job Summary**: As a **Sales Agent**, you will sell and promote life insurance products to customers on behalf of **The Unlimited**. You'll...

  • Sales Agent

    1 week ago

    Pretoria, South Africa GroDirect Full time

    We are seeking dynamic and goal-driven **Sales Agents** to join our growing team! As a **Sales Agent** representing **THE UNLIMITED**, you will play a key role in promoting and selling our products and services directly to customers. This is a results-oriented position that requires strong communication skills, a passion for customer service, and the drive...

  • Direct Sales Agent

    1 week ago

    Pretoria, South Africa GroDirect Full time

    **Get Ready to Grow Your Career!** We're looking for motivated sales rockstars to join our team at Grow Direct, a dynamic sales and marketing company! As a Direct Sales Agent, you'll be responsible for: - Crushing weekly sales targets - Participating in daily team meetings - Delivering top-notch customer service - Building strong relationships with...

  • Sales Agent

    2 weeks ago

    Pretoria, South Africa New Choice Quality Development Full time

    New Choice Quality Development Is Hiring Are you passionate about sales, are you sales driven, do you have what it takes to become a Sales Agent. Well guess what!! We are looking for you! **Requirements**: *Excellent written and verbal communication skills *A commitment to excellent customer service *Understanding of the sales process and...

  • Sales Agent

    2 weeks ago

    Pretoria, South Africa credit legal pro Full time

    Credit Legal Pro is looking for Sales Agents that have sales experience in the sales industry. It is a call centre which you have to meet targets most of the time in order to make a good COMMISSION within the company. NO BASIC AT ALL. WE based in COMMISSION AND WEEKLY AND MONTHLY INCENTIVES ONLY. For more information: Sandile: 067 002 8637 **Salary**:...

  • Sales Agent

    2 weeks ago

    Pretoria, South Africa Pro Personnel Full time

    Gauteng, Tshwane (Pretoria) Our client in the Pretoria North, Akasia area is looking for Sales Agents: Must have the following: Senior certificate and certificate in office admin or relevant Proficiency in English Must reside in close proximity of the Mall as per advert Must be willing to work overtime and weekends when needed Sales experience will be...