Chief Operating Officer

5 days ago

Randburg, South Africa FirstRand Full time

Job Description

Hello Future Chief Operating Officer

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As Chief Operations Officer in FNB Collections and Platform Enablement within the Debt Review space, you will be responsible for highly regulated turn around operations and activities of the business by ensuring that all operations of the bank are in total conformance to the Bank's quality system in accordance with customer and the institution's requirements.

Are You Someone Who Can
- Implementation of a Business aligned strategy to balance short term growth of Business Unit with long term sustainability of Business and Group.
- Balance short term growth of Business Unit with long term sustainability of Business and Group.
- Achievement of net profit growth for Business.
- Manage Cost to Income to increase profitability and efficiencies for the business.
- Enable enduring, rewarding relationships through the definition, creation and socialisation of the business aligned and integrated Business Unit customer (Sales and Service) delivery strategy in support of the Brand.
- Definition and communication of an aligned Business strategy to optimise efficiencies, innovation, process improvements, technology, governance, etc.
- Monitor changes in legislation, regulations, initiatives and relevant industry practices. Ensure drafting and implementation of appropriate interventions. Ensure compliance with audit requirements for the Business.
- Translate business strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress.
- Develop a deep understanding of the technical trends, commercial market, competition and trends in the business market.
- Research and identify new entrants in the relevant industries (mobile, payments, finance etc.)
- Assess opportunities and threats from these entrants.
- Improve business decisions by providing accurate and reliable business intelligence (information) together with analysing trends and data.
- Execute the business people strategy that nurtures talent and embraces the values, culture and philosophy of entrepreneurship, accountability and innovation in order to meet current and future business needs.
- Hold direct reports in the Business accountable for the implementation of Leadership Strategy that drive behaviour towards high performance.
- Minimum qualification - Bachelors Degree in Commerce
- Master’s degree and Legal Qualification would be an added advantage
- 9-11 years operations experience is required with 4-5 years Leadership experience
- Debt Review experience will be advantageous
- Regulatory background

You will have access to:

- Opportunities to network and collaborate
- A challenging working environment
- Opportunities to innovate

We can be a match if you are / have
- Adaptable and curious
- Thrive in a collaborative environment
- Conceptual and Big Picture Thinking
- Ethical Judgement
- Solid Leadership
- People Management
- Strategic Thinking

Closing date: 22 January 2025

Job Details

22/01/25

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