Software Quality Assurance and Customer Service

**POSITION **:Quality Assurance Analyst** **Location **:Braamfontein** **Department **:Contact Centre** **Reporting to **:Quality Assurance Manager** **Mission of South Point** South Point Management’s mission is to be a **_leading _**provider of **_clean, convenient, safe_** and **_affordable student _**accommodation **_nationally_**. We provide a...

**POSITION **:Quality Assurance Manager** **Location **:Braamfontein** **Department **:Contact Centre** **Reporting to **:Business Unit Head** **Mission of South Point** South Point Management’s mission is to be a **_leading _**provider of **_clean, convenient, safe_** and **_affordable student _**accommodation **_nationally_**. We provide a...

Join the Bug Busters squad Hunt down software bugs before they haunt productionKeep systems clean, stable, and client-ready with sharp QA practicesBe the shield ensuring flawless experiences in one of SA's top retail tech environmentsAs a QA Engineer, you'll be the bug buster at the frontline—performing static testing, building and executing detailed test...

What We DoAt Blue Bean Software, we're not just building software—we're shaping the future. As a leading custom software and product development company, we partner with both large enterprises and dynamic start-ups to solve their most complex challenges. From high-stakes projects in the financial services industry to groundbreaking ventures in agritech and...

The Quality Assurance Manager in the Fast-Moving Consumer Goods (FMCG) sector will be responsible for ensuring that all products meet the highest standards of quality, safety, and compliance. This role oversees quality systems, audits, and continuous improvement initiatives to maintain regulatory compliance and uphold customer satisfaction across the...

Overview SutherlandUnlocking digital performance. Delivering measurable results. Monitoring & Evaluation: Consistently monitor inbound and outbound customer service interactions across various channels (calls, email, chat). Responsibilities Monitoring & Evaluation: Consistently monitor inbound and outbound customer service interactions across various...

Quality Assurance Consultant x2 **Description**: The Quality Assurance Consultant / Coach will be required to listen to customer service calls conducted by a team of Funeral Customer Services Consultants. **Purpose of Job**: Perform quality assurance/quality control through monitoring and review of insurance customer service phone calls and...

About us, purpose, experience and qualifications **about us**: **purpose**: - The Quality Assurance Analyst is responsible for implementing quality assurance in various departments in order to address gaps between business processes and the requirements of the organisations' customers. The Quality Assurance Analyst delivers, maintains and seeks to improve...

The Call Centre Quality Assurance Manager is responsible for ensuring that the highest standards of quality are maintained over all customer-facing activities within the call centre. The Call Centre Quality Assurance Manager will be tasked with developing and implementing processes and procedures to ensure the quality of customer service delivery, as well as...

Head of Training and Quality Assurance – Customer Excellence Please note this is an internal only vacancy. About The Role Our ISPs, YouFibre and brsk, are committed to delivering seamless, human‑centred experiences every time a customer reaches out. This newly created leadership role reflects our ambition to scale excellence across our Customer...