Chief Technology

**Purpose**

The position is responsible for the provision of Information Technology and Operations strategies - coupled with technology services - to the company and its subsidiaries. Additionally, this position oversees and directs operational excellence and technological innovation throughout the entire organization.

Furthermore, this position is responsible for identifying the companies network and technological strategic needs and objectives, thus providing a reliable up-time network, and ensuring the protection of employer scalability. The position further oversees cross-functional business and technology processes throughout the organisation; ensuring that the business strategy and objectives are well
- supported

**Key Performance Areas**:
**Strategic Operations Execution and Solutions Delivery**
- Translates organisational short to long-term strategies into operational execution that meets business objectives and delivers value to clients
- Oversees and drives process optimisation, scale-up, and all aspects of digital and technological business enablement
- Provides strategic direction, leadership, and management of an end-to-end collateral management function for the company

**IT Strategic Execution and Solutions Delivery**
- Formulates and executes an IT strategy that incorporates the operational, security and digital strategy through participation in organisational strategic planning processes
- Develops and implements an Enterprise Architecture Blueprint for the Bank’s future technology implementations and rollouts
- Reviews and updates the business continuity and disaster recovery plans
- Designs and monitors the digital workforce capabilities
- Develops, implements and monitors the adherence to IT policies and procedures
- Implements cyber security resilience aligned to best practices and requirements

**Compliance, Governance and Reporting**
- Participates as an invitee to various governance structures
- Keeps abreast of industry-related regulatory requirements
- Supports and responds to queries raised by internal and external auditors on IT matters and ensures that audit findings are dealt with
- Ensures that all SLA’s and other IT agreements are in compliance with policies of the bank including PFMA processes
- Formulates policies and procedures regarding IT areas that require governance

**Stakeholder & Suppliers Management**
- Develops and implements stakeholder engagement plans for all relevant stakeholders of IT
- Educate stakeholders on the role of IT in the business requirements
- Manage IT service level agreements for IT Suppliers and 3rd Parties in the Bank

**IT Operations Delivery**
- Sets and manages SLA’s, SMART objectives, and strategies for the IT department
- Selects and implements suitable technologies to streamline all internal operations and help optimize their strategic benefits
- Effectively manages all information and technology assets
- Develops and maintains an accurate IT asset register

**Cyber Security Management**
- Develops and implements the cyber security strategy and associated policies on behalf of the Bank to ensure an effective and up-to-date approach towards cyber security threats
- Ensures firewalls and other security measures are in place and always up to date
- Leads the planning and execution of ongoing security testing and vulnerability assessment

**People Management**
- Participates in the selection and appointment of new team members
- Conducts regular meetings and promote open and ongoing communication with the team
- Provides direct reports with opportunities for growth and development through on-the-job
- Hires the right fit and competence into IT roles
- Enables a highly skilled IT team

**Budget & Financial Management**
- Develops the IT and operations management budget (OPEX & CAPEX)
- Delivers as agreed within budget
- Approves expenditure within the delegation of authority level
- Manages and monitors expenditure of budget and resources to ensure no wastage
- Analyses the costs, value, and risks of information technology to advise management and suggest actions

**Minimum Requirements**:

- Honours Degree / Post Graduate Degree - Computer Science/ Computer Engineering / Information Technology / Information Systems or related qualification
- Industry Working Knowledge / Certifications
- Project Management knowledge /certification
- Safe Agile Working knowledge/Certification
- TOGAF Working knowledge / Certification
- ITIL 4.0 Foundation knowledge /certification
- IT Security knowledge /certification
- Information Security experience (ISO 27001)
- IT Service Management (ISO 20000) experience
- COBIT Working knowledge /Certification
- IT Development & Support working knowledge
- More than 15 years ICT practical experience, ICT Senior & Executive experience and Sound experience in a banking operations environment
- More than 10 Years IT Executive Management Experience
- 5 More than 10 years experience in Operations Management in a bank