Leads Specialist

1 week ago

Springs, South Africa Badger Holdings Full time

**Key tasks and responsibilities**

***

**The Group’s Sales consultant will**:

- Grab leads from the pool and contact clients to offer insurance quotes.
- Determines eligibility by comparing client information to requirements.
- Establishes policies by (entering) capturing correct client information; inclusive of premium confirmation and transferring to Underwriting (confirming pricing).
- Informs clients by explaining procedures; correctly answering questions and providing information.
- Maintains communication by reporting problems.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Accomplishes sales and organization mission by completing related results as needed.
- Contact businesses or private individuals by phone.
- Ensure & Communicate sales scripts to persuade potential customers to purchase a product or service.
- Describe products and services and correctly respond to questions.
- Solve all basic and some complex client queries or problems and re-route more complex problems to a relevant person (another area) or department
- Have an in-depth knowledge of the company’s products and be able to take the customer through the sales process as well as obtaining customer information.
- Obtain possible customer leads and maintain customer/potential customer data bases.
- Achieve agreed closing or conversion ratios and sales
- Provide feedback daily on previous days performance and challenges.
- Gather information that will assist the business to understand clients behaviour, campaign performance, etc.

**Educational Requirements**:

- Matric or equivalent, a tertiary qualification will be an advantage
- Good typing skills
- Knowledge of sales principles and methods
- Proven track record in sales
- Required language skills is a must

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