Human Resources and Payroll Administrator

A well established Retail Store is seeking a Human Resources and Payroll Administrator in Central Durban.

DUTIES:

- Creating a Vibe with the store
- Greet visitors to the HR office in a welcoming and friendly manner.
- Answer and forward calls within the Main office, switchboard, etc.
- Perform general administration duties
- Perform private/confidential filing for the Disciplinary with Labour-solve support.
- Answer questions from and act as the liaison between the employees, supervisors, managers, store manager, operations, group Human Resources Manager & Directors.
- Schedule appointments / one on ones for the store managers and employees for forum meetings, EE / WSP meetings with committees, and SDF, which may be required from time to time.
- Prepare the boardroom or meeting room for meetings and arrange for refreshments.
- Responsible for the preparation of contracts and revisions and maintain master template for all contract formats.
- Maintain a confidential system for personnel records for all employees in order to provide a comprehensive, efficient, accurate, and current record of all matters pertaining to employment, transfer, tenure, retirement, leave, and promotion.
- Maintain current and historical databases for personnel records (Copy systems).
- Prepare and maintain all employee position job descriptions in a consistent format and work with the store, department managers & supervisors to ensure that employees know and understand the duties and expectations of their jobs.
- Work with Department Managers to implement the staff evaluation process, and receive and file evaluations from department supervisors.
- Ensure that all staff members are aware of and have access to the suggestion box when needed.
- Liaise with labour inspectors, UIF confirmations, auditors, head accountants, admin managers, IOD service providers, and new employee’s registration on e-learning, assist with conflict resolutions, and grievances.
- Assist in obtaining quotations for uniform, safety training & wear, legislative posters, community service, annual year-end function and facilitating payment and service providers.
- Master the open-door policy and listen to employees
- Perform one on ones with Employees to maintain positive working environment
- Be dedicated to driving and enhancing the company culture.
- Assist with scheduling training for identified employees.
- Assist with transitional support for new new employees, (transferred employees, etc)
- Assist in the arrangements that need to be made for any staff meetings, training, transport needs.
- Provide customers service coverage and act as Store Representative in the absence of the store manager, when dealing with customers.
- Any other duties as may be assigned by the Director or the Group Human Resources Manager.

**ATTRIBUTES**:

- Demonstrate the aptitude or competence for assigned responsibilities
- Demonstrate the ability to take initiative and carry out assigned tasks to completion
- Manage time and resources well and demonstrates good organizational abilities
- Work under pressure when required and be available to work overtime when the role and responsibilities require it
- Committed, motivated, and able to achieve tasks in a required time frame to meet an individual or team outcome.
- Positive attitude
- Continuously pursues to improve skills through on-the-job or external training
- Able to prioritize important matters and act on them accordingly
- Strong interpersonal skills PREFERRED SKILLS AND EXPERIENCE:

- A minimum of 3 - 5 year’s experience in a Human Resources Office
- Previous experience working in the retail sector advantageous
- Knowledge of South African laws and HR compliance and regulations
- An understanding of, and insight into, the BCEA, LRA, OHS, EE, and POPI Acts
- An understanding of South African immigration laws.
- Be inclined to live by the company policies that ensure the organization continues to remain successful _

**KEY PERFORMANCE INDICATORS**:

- Be informed and keep up to date with South African Labour laws.
- Assist employees with HR-related queries and requests.
- Inform the Operations Manager regarding all matters that involve conflict between employees and communicate with Labour-solve for the best possible solutions
- Assist in the development of Human Resources procedures and processes.
- Work to improve communication, cooperation & planning within each store and the management teams.
- Recruitment is to be done from Head Office
- Be familiar with Labor Law regulations and Basic Conditions of Employment regulations.
- Communicate with the head office the following.
- Terminations of Employees
- End of contracts, dismissals suspensions.
- Terminations of all Learners.
- Refer all employee interviews to the Group HR manager.
- Compile and forward HR report to Group HR
- Use discretion and maintain confidentiality at all times.

**QUALIFICATION**:

- HR Certificate, degree, diploma, or other relevant qualificati