Junior IT Security Technician

6 days ago

Paarl, South Africa BMH AFRICA Full time

**Responsibilities**:

- Provide consistent accurate communication to peers and customers alike
- Strong Active Directory skills and good working knowledge with Group Policies
- Will need to identify and remediate vulnerability
- Will need to conduct patch management
- Knowledge of information Security Governance
- Knowledge of Vulnerability and Risk Management
- Information Security and Design
- Identifying weakness and areas of risk per host and operating system
- Endpoint event monitoring and remediation
- Strong understanding of O365, In-tunes, and Windows Defender
- Strong troubleshooting and fault-finding skills with proven methodology
- Excellent Desktop operating system knowledge and troubleshooting
- Create new Incidents in the HelpDesk Ticket System daily, Troubleshoot, and show descriptive steps taken to resolve.

Experience & Qualification
- Applicable tertiary qualification
- Information systems
- Valid Driver license essential
- Excellent telephone manner and written communication
- Excellent attention to detail
- Ability to manage End User frustrations effectively, and exercise the patience needed to communicate to End Users who may often be unhappy (without face to face interaction)
- Ability to follow predefined procedures and escalate timeously to the Security Manager where required.
- Ability to meet deadlines and complete daily tasks within SLA timeframes
- Ability to use knowledge base resources to resolve problem.
- Good attitude towards work and colleagues.
- Consistent, prompt delivery of often common or repetitive tasks.
- Punctuality when keeping appointments and awareness of written tone
- Knowledge of information Security Governance
- Knowledge of Vulnerability and Risk Management.
- Information Security and Design
- Understanding Anti-Virus software, Intrusion Detection Systems

**Job Types**: Full-time, Permanent

**Salary**: R14,000.00 - R17,000.00 per month

Ability to commute/relocate:

- Paarl, Western Cape: Reliably commute or planning to relocate before starting work (preferred)

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