Lettings & Sales Administrator

1 week ago

Stellenbosch, South Africa Urang Full time

**JOB TITLE**:
**Lettings & Sales Administrator**

**JOB PURPOSE**

If you’re passionate about property, service excellence, and administrative precision, and you’re looking to grow in a forward-thinking company, we encourage you to apply.

**KEY AREAS OF RESPONSIBILITY**:

- Manage end-of-tenancy processes, ensuring all required steps are completed in line with company procedures.
- Coordinate the marketing and placement of new tenants, including liaising with advertising platforms and responding to leads.
- Handle lease renewals and rent increase notices in accordance with timelines and regulatory guidelines.
- Oversee deposit management — from holding to releasing — ensuring all conditions are met (e.g. outstanding utilities, final rent, cleaning, inspections).
- Identify and engage with potential new clients and contribute to business development efforts.
- Collaborate with the New Business, Handover, and Onboarding Teams to deliver accurate and timely information on available services.
- Maintain accurate records and communicate proactively with tenants, landlords, and internal teams.

**SKILLS AND QUALIFICATIONS**:

- Experience in lettings, sales, or residential property management
- Strong administrative and organisational skills
- Excellent written and verbal communication
- High level of attention to detail and time management
- Ability to handle multiple tasks and meet strict deadlines
- Proficiency in Microsoft Office (especially Word and Excel)
- Customer service orientation with a professional and approachable manner

**PERSON SPECIFICATION**:

- Self-starter who is motivated, responsible, and takes pride in their work
- A team player with a solution-focused mindset
- Passionate about property and committed to delivering exceptional service
- Professional integrity and respect for confidentiality
- Adaptable and eager to embrace new technologies and systems

**SALARY AND BENEFITS**:

- R17,000 - R20,000 per month (depending on experience)
- 15 days holiday (plus South African public holidays)
- Training and development opportunities
- Monday to Friday, 9:00am - 6:00pm (SA time)
- Remote working with occasional office visits to Stellenbosch

**Please Note**:
This is a remote role and applicants must be based in Cape Town/Winelands area or surrounding due to occasional in-person meetings in Stellenbosch. A reliable internet connection is required, particularly during load shedding.

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