Store Manager
4 days ago
**Key Responsibilities**:
- Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. Etc.).- Managing stock losses to ensure shrinkage is in line with the Company standard.- Driving turnover to ensure achievement of targets.- Ensures the team executes operational excellence through a customer-centric mind set.- Generating high levels of motivation and commitment within the store.- Ensure store staff implement merchandising strategy and standards.- Managing team schedule effectively.- Staff training and development.- People management, including recruitment, employee relations, performance management.- Controlling expenses.- Allocate time effectively; handle multiple tasks and completing priorities.- Manage risk within the store.
**Qualifications & Experience**:
- A Grade 12 qualification.- A relevant tertiary qualification would be advantageous.- Must have 2-3 years Store Management experience.- Must have experience in driving sales to increase store profit.
**Skills**:
- Ability to adapt to different customers and situations.- A high sense of urgency with demonstrated ability to work independently.- Outstanding leadership, interpersonal and communication skills.- Strong organizational, administration and planning skills.- The ability to take initiative.- A high level of attention to detail.- Strong verbal communication and interpersonal skills.- Ability to work collaboratively with a diverse team to achieve common goals.- Flexibility to adapt to a dynamic and fast-paced retail environment.- Figure and admin orientated.
**Behaviours**:
**Builds Networks**:
- establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships.**Customer Focus**:
- understands, anticipates, and meets the needs and expectations of customers.**Develops Talent**:
- identifies, nurtures, and supports the growth of individuals within the organisation.**Directs work**:
- effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes.**Drives Engagement**:
- inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation.
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