Senior Lab Quality Assurance Technician

To manage and maintain compliance to Quality and Food Safety systems in the relevant plant and to ensure Product Quality from receipt of raw materials to final product. The role involves supervision and engagement with the Quality Assurance Technician, Team Leaders, Unit Mangers, Senior Site Management, Machine operators and shop-floor personnel and also all across the manufacturing supply chain (team leaders engineering technicians and contractors).

**Key Duties & Responsibilities**:
**Key Outputs and Accountabilities**

Understand Business Strategic Priorities and Business Processes

Monitor and report on Quality Goals and Objectives with Business Strategic Objectives

Report on KPI’s aligned with internal Management, CCBA and Coca-Cola Requirements (reporting systems to include all Quality

Ensure Corrective Action Plans are in place to correct and improve on KPI’s

Ensure Product and Package Quality meets legal, internal CCBA and Coca-Cola Requirements

Ensure that Product and Package Quality standards are monitored and controlled for plant according to legal, internal and Coca-Cola Requirements.

Ensure that ingredients and package quality is monitored and controlled to agreed standards for all internal products.

Implement Good Laboratory Practices in all laboratories on site (on-line, QA and micro) and ensure that all consumables are managed and stocked accordingly.

Ensure that Laboratory Equipment is Serviced, Maintained, Calibrated and Verified as per agreed standards.

Ensure Process Capability programs are implemented, monitored and reviewed by all relevant QA, Engineering and Production departments on agreed frequencies.

Supports implementation of Quality at Source in the plant and develop Quality Assurance functionality

**Initiate and Facilitate Continuous Improvement for Quality and Food Safety**

Ensure continuous improvement programs for Quality Process Capability is established

Ensure Statistical Process control implementation and capability to improve product and package quality

Facilitate technical problem solving regarding quality issues and equipment

Ensure problem solving capability for all site teams with reference to Quality and Food Safety

**Manage Cost plans and Costs**

Implement and manage the cost plans

Manage and adhere to Quality budget

Accountable to ensure adherence to budget for all Equipment Contracts

Ensure that quotations are available in time to update Rolling Estimates for consumables

Ensure that all laboratory CAPEX requirements are communicated and planned for in the annual budget process according to the Standard lab list.

**Manage Human Resources**

Manage the development of staff competencies

Ensure a healthy ER climate

Attract, Recruit and retain talent

Manage own performance in a way that shapes a high performance, high engagement culture.

Manage performance of others in a way that shapes a high performance, high engagement culture.

Demonstrate behaviour which builds, maintains or enhances company reputation.

**Deliver Excellence in Customer Service**

Identify and communicate customer needs and expectations

Build effective relations with internal and external customers

Actively improve internal and external customer relationships

**Accountable for the subordinate safety**

Implement Safety Systems for Department

Ensure compliance to standards to prevent any safety related incidents in the department

Conduct risk assessments for Quality Team

**Skills, Experience & Education**:
**Qualifications**

Minimum requirement:
B.Sc or BTech in Science or Technology

Added advantage: M.Sc or MTech in Science or Technology Experience

Minimum 3-5 years in Food Processing Plant. Good process knowledge, preferably in a bottling environment

2 Years supervisory experience

**Competencies**

Finance/Budget controlling

National Labour Relations & Public Affairs

Innovative

Social Responsibility

Result and Execution Driven

Decisive and Risk Pragmatic

Resilient and energetic

Customer focused

Understanding Manufacturing Process

Understanding SC Ways principles and practices