Talent & Culture Manager

**Company Description**
Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways and eco-escapes located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.

Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.

We are seeking a proactive and people-focused Talent & Culture Manager to lead all aspects of Talent & Culture at our luxury lodge in a remote, conservation-driven environment. This pivotal live-in role will be responsible for driving recruitment, employee development, labour relations, and compliance, while building an engaged, inclusive workplace that reflects our values of locality, sustainability, and excellence in service.

**Duties and Responsibilities**

**Talent Acquisition & Onboarding**
- Oversee the end-to-end recruitment process, from job posting to selection and onboarding, with a focus on local community hiring and skills development.
- Ensure a smooth, welcoming onboarding experience for new hires and seasonal staff, tailored to remote lodge operations.

**Employee Relations & Compliance**
- Act as the main point of contact for all employee-related matters, ensuring a fair, supportive, and legally compliant workplace.
- Manage employee relations issues with discretion and professionalism.
- Maintain full compliance with local labour laws, employment regulations, and lodge policy.
- Support disciplinary and grievance processes with consistency and documentation.

**Training, Development & Performance**
- Lead lodge-wide performance management cycles, including appraisals, coaching, and feedback.
- Coordinate and implement training programs in partnership with department heads to upskill staff and foster continuous learning.
- Identify leadership and succession opportunities to grow talent from within.

**Organizational Culture & Engagement**
- Promote a positive, respectful, and inclusive workplace culture, aligned with the lodge’s mission and brand values.
- Plan and execute staff engagement initiatives, wellness activities, and recognition programs.
- Partner with operations leaders to ensure staff morale remains high during peak and off-peak periods.

**Administration & Reporting**
- Maintain accurate and confidential employee records, contracts, leave tracking, and disciplinary records.
- Prepare monthly HR reports and insights for senior leadership.
- Monitor and advise on HR policies and procedures, updating as required.

**Qualifications**
- Bachelor's degree in Human Resources or related field, with minimum 3 years' experience in an HR generalist role
- Strong knowledge of South African labour law and HR compliance standards
- Excellent interpersonal, communication, and conflict resolution skills in English (additional languages advantageous)
- Demonstrated success in managing diverse teams in multicultural environments
- Highly organised with ability to handle sensitive situations diplomatically
- Comfortable living and working in a remote lodge setting
- Passion for hospitality and purpose-driven work preferred

**Additional Information** Our commitment to Diversity & Inclusion**: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

**Why work for Mantis/Accor?** We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS