Deli Trainer

**Purpose of the Job**:
The purpose of the Trainer (Portfolio) role is to deliver on Training delivery to the specific divisional portfolio being serviced. Using the Training Delivery framework developed in the Group L&D Solutions space, the role ensures the effective training delivery to achieve business objectives. The role establishes business training briefing inputs and works closely with the L&D team to create suitable training inputs in conjunction with People Partners and business. This role achieves success by driving an effective, professional and proficient training experience within their specific business/divisional portfolio for permanent and non-permanent staff members. Support the divisional portfolio by managing the delivery of content and learning materials specific to the training portfolio and ensure effective evaluation of participants to determine if course learning and knowledge transfer was successfully achieved. The portfolio descriptions below provide an indication of the nature of trainer, training context and environment that should be expected.

The trainers portfolio will provide specific Fresh training related to Deli. In this portfolio there is a close relationship with the Supermarkets and related upskilling, knowledge transfer and process orientated training related to the Shoprite Fresh produce.

**Job Objectives**:
**Role Description**

**Employee Centric Delivery**

- Utilise a variety of training methodologies, techniques, concepts, learning tools and practices to ensure maximum effectiveness of training programs.
- Monitor and measure effectiveness of all training.
- Partner with the L&D team to develop and deliver high quality training interventions and where required, to ensure that the outcomes and required units standards for accredited training materials is adequately delivered.
- Together with the L&D team, Divisional People Partner and Training Delivery Manager, conduct specific training needs assessments to support the design, development and delivery of relevant training.
- Ensure the overall quality in all training processes.
- Establish, plan and schedule training in consultation with the relevant stakeholders.
- Arranging of appropriate training venues, equipment, training materials as applicable etc.
- Ensure successful transfer of knowledge and competence through effective training facilitation techniques.
- Together with the L&D team Divisional People Partner and Training Delivery Manager, Setting up, administering and conducting training assessment tools, such as CBT’s, final assessments where relevant etc.
- Complete all relevant training administration accurately and timeously.
- Periodically evaluate ongoing programs to ensure if they reflect any changes and update delivery of the revised content on a regular basis.
- Regular reporting and providing feedback to the relevant stakeholders.
- **People (Self, Team & Organisational)**
- Participating in, and aligning with the Divisional Training team to deliver training services to the business.
- Participating in various Divisional Training team activities that foster an innovative, agile and employee centric culture where employees are supported, empowered and valued.
- Participating in various Divisional Training team activities that foster a wellness culture to ensure that the team mentally, physically and emotionally feels supported.
- Participating in the enablement of a culture of open and transparent communication within the Divisional Training team.

**Financial, Reporting & BI**
- Ensuring accuracy in data input and relevant reports as applicable to the Divisional Training team.
- Using official data sources to inform administrative outputs.
- Assisting with compiling basic reports for input to broader People requirements.
- Consolidating basic costs or data as required by the Divisional Training team and other training stakeholders.

**Governance & Compliance**
- Ensuring compliance with relevant labour relations frameworks and legislation.
- Ensuring compliance to organisational and legislative governance frameworks and standards including the H&S requirements, POPI Act, Skills Development Act.
- Identifying and mitigating of Divisional Training risks.

**Future-Fit**
- Participating in the integration and effective flow of work with other solutions and service areas.
- Identifying opportunities for continuous improvement in training delivery services.
- Suggesting or sharing ideas related to relevant training technology requirements where required.

**Qualifications**:
**Qualifications**

- Grade 12, National Senior Certificate (essential).
- Diploma in HR, OD, Training and Development or equivalent (beneficial)
- Driver's licence.
- Experience within the FMCG, retail sector, or similar (essential)

**Experience**:

- Experience within the FMCG, retail sector or similar - (essential).
- +1 year experience in a Fresh Training Delivery role rendering a Training delivery to a supermarket environ