Line 1 Call Centre Agent

**Overall purpose of the job**:As the Call Centre Sales Services Manager you will be accountable for the daily running and management of the Call Centre Sales Services through the effective use of resources. This will include Inbound, Outbound, and Digital Campaigns The Call Centre Manager ensures that the operations support Fidelity Services strategic...

An opportunity exists with our client in Goodwood for highly customer-centric consultants to service clients in a financial services call centre. **Requirements**: at least 2 years call centre inbound customer services experience in the financial services sector Experience of delivery and good performance within areas of accountability God communication...

**Experience required** Must be credit and criminal clear 2 years recent call centre experience Able to work long hours and public holidays Able to work in Goodwood. Grade 12 required Advantageous (Degree or Diploma) **Job Types**: Full-time, Permanent **Salary**: R7,000.00 - R8,500.00 per month

In this role, employees will be required to conduct Telkom promotional initiatives at various locations within the Goodwood area**_. _**Field Sales Agents approach potential customers, conduct professional and enthusiastic sales presentations based on its products and services, at surrounding promotional areas, to attract and increase business within the...

In this role, employees will be required to conduct Telkom promotional initiatives at various locations within the Goodwood Area**_. _**Field Sales Agents approach potential customers, conduct professional and enthusiastic sales presentations based on its products and services, at surrounding promotional areas, to attract and increase business within the...

Our client is an industry leader in the debt review space, recognized as the top National Debt Review company for 2024 by their industry peers, after consistently ranking in the top 5 for the past five consecutive years. Their mission is to serve South African consumers struggling with debt, as they work with their clients to achieve financial freedom. A...

National Company of 30 years seeks the services of an energetic, friendly, self-driven individual, who enjoys working in a customer service, call-centre environment and completing administrative tasks. Must be: - Bilingual - Willing to be upskilled and trained (previous experience advantageous) - Strong in communication skills & attention to detail -...

Principal Accountabilities - Provide an efficient and on time response to inbound calls and to process orders so that customer needs are met - Answer calls in line with set standards to resolve customer queries - Handle customer call courteously, efficiently, and promptly - Receive product training to be able to promote products to customers - Follow up with...

Qualifications and SkillsGrade 12 Certificate.3 years call-centre experienceConversant in at least 2 languages, of which one must be EnglishComputer Literate in Microsoft Office, Excel, Outlook & Internet skillsAssertiveGood people skillsAbility to cope with unusual work schedules.Team playerStrong communication and writing skills.Professional telephone...

**Department**: Service Desk **Reports to**: Support Team Leader **Location**: Onsite **Job Type**: Permanent **Job Purpose** The Missed SLA Analyst is responsible for identifying, analysing, and reporting on service tickets and their respective SLA (Service Level Agreement) timelines. This role plays a critical function in ensuring service excellence by...