Hospitality and Outdoor - New Vacancy - Senior Receptionist

Bela Bela, Limpopo

Previous experience using Opera is non-negotiable.

**Requirements**:

- Matric
- Previous FOH Experience in a 5-star environment.
- Previous Lodge experience is preferred.
- Must have effective communication skills in English (Verbal and written)
- Needs to be Computer literate in MS Office suite.
- Must be Presentable, friendly, and outgoing personality.
- Excellent Office and Guest Relation abilities

Key Performance Areas & Main Duties:

- Check-in of guests: ensuring that this integral step in the guest experience is smooth and adheres to the lodge standards.
- Check-out of guests: ensuring that we leave a lasting positive impression on guests and continue the service standard right until the last moment when they leave
- Contacting guests x nr of days before they arrive, if necessary, and obtain important information such as dietary requirements, bed setups, special occasions etc.
- Daily update of the day sheet during the day, if necessary, with updated F&B or room information
- Retrieving all the necessary information from Opera to complete the day sheet for the next day
- Review reservations, and escalate any issues raised
- Complete courtesy calls
- Complete daily checklists

Package on offer
- R8 000 - R10 000 pm
- Accommodation

Starting Date: Asap

**Job Types**: Full-time, Permanent

Pay: R8 000,00 - R10 000,00 per month

**Experience**:

- Opera PMS: 1 year (required)

Work Location: In person