Parts Counter Sales
1 day ago
**Primary Responsibilities**:
- Identifies correct part via Lidos/My Liebherr according to customer’s needs
- Provides quotes to customers
- Ensures that the correct information (part, price and lead time) is quoted to the customer
- Follows up on outstanding quotations
- Enters rejection result for quotations lost
- Processes sales orders and invoices
- Running daily back-order reports and ensuring efficient dispatch of available parts
- WIP management for own orders
- Ensures accurate machine details are processed for Procurement purposes.
- Ensures that each order processed has all the relevant required documents (Customer RFQ, Liebherr Quote, Acknowledgement of Order, Signed Delivery Note, Pro-Forma & Invoice)
- Keeping customers up to date with ETA changes
- Transfers stock between branches through replenishment orders
- Maintains critical stock for breakdowns and services as well as daily orders
- Performs monthly standby for both EMT and MIN
- Assists field service and workshop with the booking out of parts
- Liaises with accounts and various departmental managers regarding parts and related issues
**Competencies and Requirements**:
- Must be familiar with OEM (Equipment Manufacturer industry)
- Minimum of 3 years’ experience in Parts Sales
- National Senior Certificate and a Diploma in Sales and Marketing or related
- Communication skills
- Customer service skills
- Product Knowledge
**One Passion. Many Opportunities.**
**The company**:
Liebherr-Africa (Pty) Ltd supplies construction machines, mining machines as well as material handlers. For these technically innovative and user orientated products, the company also offers high-quality back up service and spare parts.
**Location**:
Liebherr-Africa (Pty.) Ltd.
20 Vlakfontein Road
1560 Springs
South Africa (ZA)
**Contact**:
KEFENTSE FEZEKA GUNGQISA
0113652000
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