Oliver Wyman

**Oliver Wyman is looking for an experienced Executive Assistant (EA) in Johannesburg to provide a bilingual (English/Afrikaans) administrative support to up to 3 of our Partners. This is a temporary contract for about 8 months.** **The Opportunity**: This is an exciting opportunity to join Oliver Wyman as an Executive Assistant in our Johannesburg office, supporting between 1 and 3 of our Partners. **Key Responsibilities**: **Business Development (20%)** - Build relationships with clients and client EAs - Understand the business goals and objectives of each supported Partner and help to push them forward proactively - Lead the administrative support of RFPs/tender responses - Maintain and update current list of contacts and business activities in CRM database - Track and maintain sales activity/pipeline with each Partner - Proactively spot clients that haven’t been called upon and/or who need follow up - Execute requested follow-up calls for client mailings - Assist the Marketing Department with the co-ordination of customized mailings - Prepare letters, proposals and other documents using Oliver Wyman formatting styles **Calendaring (30%)** - Maintain diaries for Partners, scheduling internal and external meetings, communicating with clients and infrastructure staff as appropriate - Proactively spot opportunities to add internal and external meetings; interviews, staff meetings, follow up - Assist with scheduling for complex projects as requested by the Partner and/or project team **Travel Arrangement (20%)** - Coordinate travel and accommodation, book cars, rail tickets, etc. - Develop understanding of Partner scheduling and travel preferences - Coordinate travel efficiently by grouping client meetings where possible ("you're in Paris to see XYZ Company, shall I try to set up a meeting with X Company because we haven't spoken to them for three months") **Daily administration (10%)** - Work with HC to obtain work permits and visas - Manage documents and project deliverables when requested - Notify staffing and Practice EAs of extensions/re-negotiations - Manage storage or disposal of confidential client information - Act as central point of contact for all assigned Partner administrative needs, liaise with other support departments as necessary **Timesheet and Expense Reporting (10%)** - Prepare monthly timesheets for each assigned Partners - Prepare all expense reports and/or delegate to a team assistant when necessary - Request Purchase Orders (POs) as needed for relevant project teams **Team Support (10%)** - Provide coverage for EAs who are out of the office to ensure seamless support to Principals/Partners - Provide short-term coverage for Principals/Partners who may be in the midst of an EA assignment transition or who are new to the Firm - Provide training and support to new EAs - Participate in team meetings and projects with an eye to improving processes and the overall performance of the EA team **Experience Required**: - At least three years’ experience at working in a similar role. - Experience in financial services, management consultancy and/or a professional services environment a plus **Technical Skills**: - Advanced Word, PowerPoint, and Outlook skills, comfortable Excel skills - Creative problem solving - Knowledge of CRM systems (Microsoft Dynamics), Google Drive and SharePoint, a plus but not necessary - English - required; Afrikaans or any other South African Language - preferred **Skills and Attributes**: - Positive and proactive while still be collaborative - Highly organized and detail-oriented, yet operates well within a team, as well as independently - Professional, tactful and able to engage with colleagues at all levels in the firm - Problem solver - able to work with other teams and staff members effectively to reach a viable solution and goal - Strong service focus - dedicated to meeting the expectations of all staff through securing effective relationships with clients and executing deliverables to the highest standards - Excellent communicator and negotiator - able to deal effectively with people at all levels across a multicultural environment - Maturity, poise and judgment - Ability to maintain and respect confidentiality - Ability to think strategically and contribute to development of departmental model - One who takes constructive feedback in stride and incorporates feedback quickly - Ability to manage a heavy work volume and meet deadlines in an extremely fast paced environment - Ability to undertake projects and produce quality and timely results - Self-starter, strong initiative, confidence and ability to work with little guidance - Collaborative team player - Positive attitude, sense of fun: is collegial and friendly - Ability to juggle several tasks at once, to prioritize and manage own time - Not a clock watcher or someone who is unwilling to step outside their job description - Methodical, organized and excellent attention to detail - Flexible a