Dc General Manager

4 days ago

Cape Town, South Africa Quality Connect Staffing Full time

DC General Manager - Supply Chain
- Duties & ResponsibilitiesThe Key Functional Responsibilities of the General Manager includes but is not limited to:

- Warehouse & Transport Management:

- Ensures all quality audits are passed.
- Ensures all operations comply with Company policy and procedure.
- Improves operational KPIs year on year.
- Ensures DC facilities and equipment are maintained and in good working order.
- Customer Service:

- Achieve customer contracted service levels.
- No restaurant below the minimum service level over a 12 month period.
- Ensure that customer complaints are resolved quickly.
- Build and maintain sound relationships with market.
- Continuous Improvement:

- Actively seeks improvement opportunities in process, quality, service levels and costs.
- Understand business and staff KPIs and do constant reviews to ensure targets are met
- Reporting:

- Presents and explains performance of the DC.
- Costs:

- Achieve budgeted cost per case per for the DC.
- Budgeting:

- Delivers budgets per DC that meet specified mandate.
- Master delivery schedule.
- Ensures DC master schedules are optimal, accommodate growth and meets the customers needs at all times.
- Risk:

- DC contingency plans are always up-to-date.
- Operational risks are timeously addressed and mitigated.
- People:

- DC General Managers performance is reviewed at least 4 times a year.
- Succession plan for DC General Managers are always up to date.
- Continuous training and development according to training requirements are met and up to date.
- Continuously coaches and mentors staff.
- Ensures people survey scores improve year on year.

**Work Experience Required**:

- Warehouse Management
- Inventory Management
- Transport Management
- Supply Chain Management
- Customer Service Management
- Shift Management
- Health & Safety Management
- Facility & Asset Management
- Contingency Planning & Management
- Best Practice / Continuous Improvement Management
- Management of multi temperature stock items
- Management of complex, multi-site, multi-disciplinary, multi-culture organizations.
- Integrated strategy formulation and execution within large organizations of 200 plus employees.
- People Management including but not limited to:

- Probation Management
- Performance Management
- Time and Attendance Management
- Disciplinary Enquiries, including investigations, initiating and chairing
- CCMA / Bargaining Council Exposure
- Sound knowledge of Payroll Processes
- Unionized Workforce Management
- Culture development.
- Organizational planning.
- Change Management
- Desired Experience & Qualification**Minimum Requirements**:

- 8-12 Years experience as a General Manager in a Distribution Centre.
- Must have solid Warehousing & Distribution, Transport, FMCG, QRS or Similar
- Grade 12 is compulsory with Relevant Tertiary Degree, Honours Degree in Business / Supply Chain Management or similar MBA advantageous.
- Good Warehousing & Distribution, Transport, FMCG, QRS Management.
- Advances MS Office ( PowerPoint, Projects, Word, Outlook)
- Advanced MS Excel Skills
- Advanced Warehouse Management System Skills and must be a quick learner on systems

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