Senior Manager Operational Risk

Empowering Africa’s tomorrow, together one story at a time.
- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary

To support Group Compliance in effectively managing the business core responsibilities relating to risk management, governance, and reporting. The scope of the role covers non-financial risk management and Governance requirements for the function, including but not limited to: Operational and Resilience Risk, including all Specialist Risk types; Occupational Health & Safety; Business Continuity Management; Data Privacy and Conduct Risk.

Job DescriptionAccountability: Risk Management and Governance:

- Encourage and Monitoring Risk Events Escalation through awareness of the risk event channel and promote risk capturing behaviour.
- Provide advice on guidelines and advise on Lessons Learnt process by sharing information.
- Assess governance and align to Enterprise Risk Management Framework guidelines.
- Advise process owners through the CPA Framework and oversight of Controls Environment.
- Responsible for collation of the Management Control Approach (MCA) and Control Environment (CE) and track all open issues as part of the Risk Management process, to closure to assist in achieving and or maintaining a satisfactory rating.
- Prepare various operational risk reports as and when required by Group Operational Risk.
- Report and present on all risk related activities. Responsible for the monthly Compliance risk report compilation, covering the operational and resilience risk profile of the Function, including operational risk losses and corrective actions related to internal audit and regulatory review comments. The assessment should be based on the status of implementation of operational and resilience risk policies and procedures.
- Coordinate monitoring of and reporting on the Functions operational and resilience risks by completing relevant reports on a continuous basis.
- Act as Point of Entry for Operational and resilience Risk Reporting for the Function, ensuring that all reports are compiled and forwarded, when required.
- Review and challenge the effectiveness of business management of operational risk and compliance with the operational and resilience risk framework and policies by reviewing directorates operational reports submitted to Operational Risk.
- Coordinate implementation of the Operational Risk and Resilience Risk principal risk frameworks and policies, to ensure that there are mechanisms in place to identify and understand all occurrences of risk within the Function.
- Review, challenge and validate the risk profile with information on operational risk systems and perform quality assurance on all submissions received.
- Guide process owners with the management and review of risk and controls linked to their processes.
- Utilise the Operational Risk Management System (ORMS) in the day-to-day management of the Operational and resilience risk framework requirements.
- Represent the cluster on the applicable operational and resilience risk related forums, when required.
- Liaise with stakeholders of Principal Risks within other Control Functions within the Group to promote alignment of the overall groups approach to Operational Risks.
- Prepare quarterly Operational Resilience Risk Management Committee (ORRMC) reports for the Function, ensure preparation, and sign off Group Risk reports and the validation thereof on a monthly and quarterly basis, including formulating an overall opinion of the risk status in the Function.
- Provide executive management with an update on all identified risks and controls ensuring a level of comfort through effective risk management, by way of monthly or ad hoc reporting.
- Ensure requisite governance processes are followed within the Function and aligning to Group Operational Risk.
- Compile quarterly Conduct Risk and Data and Records Management reports for the Function, including the monitoring of relevant KRIs and providing a view of the profile.
- Resilience risk lead for the function, pertaining to Business Continuity and other Specialist Risk types.
- Adherence to all policy requirements, including maintenance and coordination of recovery plans for the function, ensuring adequate testing cycles are adhered to.
- Coordination of all Information Risk requirements, i.e., annual completion of End User Application registries; Access management control maintenance and monitoring and Business list of records.

Accountability: Strategy Definition and Implementation
- Provide support to ensure that decisions taken are communicated to the correct audience in a timely manner and gauge the understanding and commitment from the audience across the Function.
- Ensure the successful end-to-end execution and delivery of