Sales Operations Manager

5 days ago

Cape Town, South Africa Salt Full time

**Responsibilities**:
**Inside Sales Team Management**:

- Overseeing the recruitment of Inside Sales team members and managing personal development plans in collaboration with the Customer Success Supervisor.

**Sales Performance Analysis**:

- Implementing data tools and reporting to evaluate sales performance and identify improvement areas across Business Development and Inside Sales teams.
- Generating reports and KPI dashboards to provide insights into key performance indicators.
- Collaborating with the Inside Sales Team to understand challenges and implement strategies for improvement.

**Process Optimisation**:

- Evaluating and enhancing existing internal sales processes using tools like Visio for documentation and training purposes.
- Identifying and resolving bottlenecks to streamline workflows.
- Collaborating with cross-functional teams to standardise processes and ensure consistency.

**Automation Requirements**:

- Assessing, implementing, and optimising sales technologies to support internal processes.
- Managing CRM tools for maximising opportunities and customer relationships.
- Collaborating with IT for seamless integration of sales tools and platforms.
- Providing training and support to sales teams on effective technology use.

**Sales Targets and Planning**:

- The Sales Operations Manager will be responsible for driving revenue growth in Consumer and SoHo sales through process efficiency and automation.
- Developing and implementing Marketing initiatives for retention and new business generation.
- Collaborating with sales leadership to create actionable plans to achieve and exceed targets.

**Collaboration and Communication**:

- Establishing strong communication channels between sales, marketing, finance, and other relevant departments.
- Managing meeting agendas to update teams on process improvements, best practices, and changes.
- Acting as a liaison between sales and other departments to ensure alignment with overall business objectives.

**Requirements**:

- A Bachelor’s degree in Business, Marketing, or a related field.
- 5+ years of proven experience in sales operations in a managerial role.
- Strong analytical and problem-solving skills with a keen attention to detail.
- Excellent communication and interpersonal skills.
- Proficiency in using CRM systems and other sales-related technologies.
- Demonstrated ability to work collaboratively in a cross-functional environment.
- A results-driven mindset with a focus on continuous improvement.

Salt is acting as an Employment Agency in relation to this vacancy.

**Job Information**:

- Job Reference: JO-2401-341155- Salary:
- Salary per: month- Job Duration:
- Job Start Date:
- Job Industries: Sales- Job Locations: Cape Town- Job Types: Permanent- Job Skills: Automation, Digital Transformation, Inside Sales Team, Process Optimization, Revenue Growth, Sales Operations Manager, Small Office

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