Store Admin Manager

6 days ago

Umhlanga, South Africa Logic 360 Group Full time

**Main Purpose**:

- To ensure the highest standards of customer service is delivered and sales turnover targets met through effective people.
- management and enforcement of retail disciplines at store level. The successful individual will be responsible for the store.
- administration function and will be an assistant to the Store Manager.

**_ Line Manager: Store Manager_**

**_ Job Specification:_**

**Key Performance Areas**:

- Ensure adherence to policies and procedures as per the admin policy
- Completion of daily, weekly and monthly admin checks, as per the admin check guideline and checklists
- Perform daily tasks eg. declarations, prepare cash for banking and collection
- Calls logged to rectify issues (stock, maintenance, cash etc)
- Transfer of information contained in instruction letters (RIL, MIL, PCI, SMIL and Memo) and ensure adherence to instructions and adherence to deadlines

**Cash control**
- Adequate POS training and support is given to staff
- Cash control and banking processes are followed daily
- Cash variances are investigated, followed up on and cleared
- Manual transactions are captured timeously once the store is back on line

**Stock Control**
- Adequate stock management training and support is given to staff
- Stock management processes are followed daily
- Stock variances are investigated, followed up on and cleared
- Weekly and Quarterly stock counts and takes are prepared for and conducted accurately
- Shoe pairing exercise is completed weekly
- Write offs are controlled adequately

***

**Care taking of the Store in absence of the Store Manager**
- Store is opened and trades as per requirement
- Customer relations are maintained
- Adequate staffing and planning is in place
- Instructions and to-do lists are followed
- Disciplinary action takes place, where necessary
- HR relations are maintained

**Customer Service**
- Development a service ethic culture within the store environment
- Internal and external customer relationship building
- In store coaching and on-going training of skills
- Role model customer centricity and service excellence

**Minimum Requirements**:

- Experience: Minimum 4 years’ retail experience
- 1 year administration management experience

**Qualifications**:

- Complete Matric/Grade 12
- Tertiary Retail Qualification will be to your advantage

**Additional Requirements**:

- Excellent numeracy skills
- Retail administration disciplines
- Stock and cash management
- In-depth knowledge of policies and procedures

**Competencies**:

- Meeting Deadlines
- Minimising Risk
- Interpreting Data
- Planning & Organising
- Thinking Analytically
- Attention to Detail
- Keeping Commitments
- Articulating Information

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