Superintendent

**Job Purpose**:
BIL is in persuit to to employ an Operations Superintendent to assist the Facility Manager in achieving site specific OTP's, EC Audits and SHEMS audits, the successful incumbent will also adhere to control, monitor and enforce all BIL Policies, Procedures, and Health BQMS, Plan resources (Equipment and people) to meet the clients service requirements and ensure legal operational compliance.

**Qualifications & Experience**:
Matric or equivalent

Degree/ Diploma in Supply Chain/Logistics/Operations Management

3+ Years in Warehouse Management

Experience in WMS, SAP and Cargowise will be an added advantage

3+ years Supervisory Experience

**Key Responsibilities**:
**Operations**

Oversee planning operation to ensure good customer service and timeous deliveries.

Ensuring that daily updates are given to management and were required action has been taken.

Source and introduce, where possible, 'best practice' into the facility to ensure a competitive advantage

Returns are managed and controlled.

Drive customer satisfaction and excellence amongst subordinates.

Ensure that all vehicles loading process in the facility comply with the client agreed SLA.

Ensure that all discrepancies and damages identified during the receipt of product is communicated to the client and resolved within agreed timeframes.

Returns are effectively managed and controlled.

Ensure all required administration of documentation is checked, followed up on and filed correctly.

Maintain all necessary records that are related to ISO compliance certification and ensure that records are available

Coordinate all claims as per procedure until closure.

Ensure housekeeping and 5s is maintained.

Compile training needs analysis and encourage staff development.

Conduct job specific training and complete BIL Record of Training for new employees.

Conduct training on amended procedures.

Review of SWP/Work Instructions Bi-Annually

Manage absenteeism in accordance with company procedures.

Measure Productivity Performance, record statistical data and compile Daily reports with graphs.

Obtain all relevant information for daily completion of the KPI Report for all Clients.

Prepares daily picking activities of shift in advance and arrange for the necessary resources.

Ensure all exception reports are clear and all PGI dates have been met.

**Stock Counts and Cycle Counts**

Ensure that daily and weekly cycle counts are conducted according to client SLA's and requests.

Ensure that all cycle counts are signed off and stock balances corrected in conjunction with Operations Manager and client where applicable.

Quarterly, Bi-annual and Annual stock counts are to be conducted in line with the SLA agreement

Stock Take Reports are to be compiled post all inventory counts and are to be filed and kept for future reference and client queries.

**SHERQ**

To participate actively in the SHERQ programmes that are implemented in the facility.

Prepare for, attend and contribute to the facility monthly Management and Safety Meetings.

Prepare operational AR's and investigate all incidents by close of business when identified.

to and comply with BIL SHEMS requirements and with BIL Quality Management System.

Conduct internal audits on processes as and when required.

Manage and co-ordinate response to incidents on site as and when required (spills, injuries etc.)

Manage and co-ordinate emergency drills.

**FINANCE/ADMIN**

Implement effective cost control methods.

Ensure that all assets in the Facility, whether owned or leased, are accounted for and maintained

Prepare Capex motivations and obtain necessary quotations.

complete relevant billing, invoicing schedules