Wellness Advisor

7 days ago

Port Elizabeth, South Africa Clicks Group Limited Full time

**Listing reference**: 022674- **Listing status**: Online- **Position summary***Industry**:Wholesale & Retail Trade
- **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain**Location**:Gqeberha (Port Elizabeth)
- **Contract**:Permanent**Remuneration**:Market related
- **EE position**:Yes
- **About our company**- Clicks Group
- **Introduction**- To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty.
- **Job description**-
- **Job Objectives**:

- To deliver exceptional customer service through in-store visibility and proactivity to customer needs through knowledge and understanding of health and supplements.
- To consult with customers and provide suitable advice on healthcare, nutritional and supplement products.
- To drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling to increase profitability.
- To drive stock availability in the healthcare aisles through compliance with stock management principles and procedures in order to drive sales.
- To prevent wastage in own area by adhering to stock rotation principles.
- To prevent stock losses by following all risk management policies and principles.
- To ensure high standards of hygiene and cleanliness within the store in order to create an appealing shopping environment for customers.
- To implement product merchandising by following the merchandising guidelines and procedures.
- To adhere to all store standard operating procedures.
- To ensure continuity of service by focusing on own development and product knowledge and sharing product information with relief staff.-
- **
Knowledge**:

- Desirable: Basic health, fitness and supplements product knowledge
- Essential: Basic knowledge of retail store operations principles (stock management, merchandising, risk management,)-
- **
Skills**:

- Essential: Good communication and interaction skills
- Customer and service orientation
- Selling skills
- Merchandising skills
- Desirable:

- Basic computer literacy-
- **
Competencies**:

- Essential:

- Relating and Networking
- Persuading and Influencing
- Delivering Results and Meeting Customer Expectations- Desirable:

- Following Instructions and Procedures
- Presenting and Communicating Information
- Achieving Personal Work Goals and Objectives-
- **Minimum requirements**-
- **Experience**:

- Essential:

- At least 1 year related experience
- Selling skills; customer related training-
- Desirable:

- Experience working with sports nutrition and vitamin related products- ** Education**:

- Essential: Matric (Maths 50%/Maths Lit 50%, English 50%)
- Desirable: Sports / fitness / nutrition qualification- ** Contractual Hours**:

- 38 - 40hrs- ** Kindly note only applicants who meet the minimum requirements will be contacted.**- ** We also encourage people with disabilities to apply.

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