Resorts Outlets Operations Manager

3 days ago

Port Shepstone, South Africa Beekman Group Full time

Key Performance Areas: As the Outlets Operations Manager, you are responsible for overseeing all of the Food & Beverage and Retail Outlets, Body Bliss Day Spa’s, Adventure Activities and related Outsource Partners (requiring extensive travel).

Your management duties will include:

- Establishing company procedures, POS requirements, standards (including financial) and ensuring that they are maintained at all Food & Beverage and Retail Outlets, Body Bliss Day Spa’s and related Outsource Partners.
- Extremely competent in implementing and understanding all aspects of controls / POS systems across all outlet operations
- Overseeing efficient and cost-effective stock control and asset management systems.
- Staff management related duties such as assisting with staff recruitment, staff performance, staff training as well as the efficient use of time by all personnel.
- Budgetary requirements must be adhered to

Position Requirements:

- Tertiary qualification advantageous
- Proven F&B Management experience (including kitchen design) and a history of experience in the Hospitality industry
- Proven management skills including: Guest & Staff relations and administration, Management of revenue streams, Budgeting and Financial experience
- Excellent understanding of all aspects of Hospitality Operations
- Excellent administrative skills
- Experience in the operational, labour and financial aspects of a resort, spa, adventure activities and outsourced operators
- Sound understanding of budgeting
- Driver’s license and ability to travel at short notice or without prior notice for long periods
- Based at Head Office in Port Shepstone - no accommodation included
- Ability to work under pressure and meet deadlines
- Above average interpersonal skills
- Analytical ability and multitasking
- Working knowledge of GAAP, MS Office, Excel and Pastel
- Excellent communication skills both written and verbal
- Flexibility to travel

Ref # 16/06

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