Head Waiter

4 days ago

Cape Town, South Africa Crew Life at Sea Full time

Key Responsibilities:

- Supervise and train a team of waiters and waitresses to provide exceptional service to our guests **On Board Cruise Ship**
- Monitor dining room operations and ensure that all guests are receiving timely and efficient service
- Maintain a high level of cleanliness and organization in the dining room and other food service areas
- Handle guest complaints and resolve any issues in a professional and timely manner
- Collaborate with the kitchen staff to ensure that food is prepared and served according to guest preferences and dietary restrictions
- Create and maintain a positive and welcoming atmosphere for guests
- Assist with inventory management and ordering supplies as needed
- Conduct performance evaluations and provide feedback to staff
- Ensure compliance with all health and safety regulations
- Continuously strive to improve and enhance the dining experience for our guests.

**Requirements**:

- Previous experience as a Head Waiter or a similar supervisory role in a high-end restaurant or cruise ship
- Excellent communication and customer service skills
- Strong leadership and team management abilities
- Ability to work in a fast-paced and dynamic environment
- Knowledge of food and beverage operations and service standards
- Attention to detail and ability to maintain high standards of cleanliness and organization
- Flexibility to work evenings, weekends, and holidays as needed.

Pay: From R9 000,00 per month

Work Location: In person

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