Receptionist /reservationist

The Receptionist will primarily be responsible for:

- Records, processes and files accurately all information relating to in-house guests.
- Maintains the appearance of the Front Office Department with reference to tidiness and the safekeeping of all correspondence, dockets and registration details.
- Allocates rooms to arrivals in such a way as to facilitate good relationships between Reception and Housekeeping.
- Receives Guests in a manner which is polite, friendly and efficient.
- Ensures that the Guests complete Registration Forms correctly and that the information completed is in accordance with the Reservation information systems requirements, guest profiles are updated including nationality statistics and ensure payments are guaranteed.
- Relieving reservationists when necessary

**Requirements**:

- High school diploma or equivalent
- Guest/customer relations experience, preferably in a hospitality environment
- Strong working knowledge of relevant computer software including MS Office and Opera (or similar), including Reservation’s module
- Administrative skills
- Desire to serve guests

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 35 per week

**Salary**: R4,500.00 - R5,500.00 per month