Clinical Engineering Technician

**Role summary**

The Clinical Engineering Technician is to provide support to the Technical Services Department in order to ensure quality patient care in accordance with hospital standards / policies. The incumbent is also is responsible for and is held accountable for his/her own acts and omissions.

**Key work output and accountabilities**
- Responsibility for the management of all clinical equipment
- Maintenance of all clinical related equipment per manufacturer’s specifications and Health Technology regulations
- Interaction and training of all staff regarding medical equipment
- Purchasing and motivating for the purchasing of medical equipment
- Interaction with Clinical Equipment Co-ordinators, Medical Equipment Maintainers and Clinical Engineering Technician Assistants (CETAs) on technical and financial issues related to clinical equipment
- Reporting on clinical equipment to the Technical Services Manager
- Planning and executing regular equipment services to comply with health and safety regulations
- Liaising with medical equipment suppliers to stay informed and trained in latest’s technological development
- Interacting with Hospital management in the absence of a Technical Services Manager

**Skills profile**

**Education**
- Member of the South African Association of Clinical Engineers (CEASA)
- Eligible for professional registration as a Technician at the Engineering Council of South Africa (ECSA)
- National Diploma in Electrical Engineering: Clinical Engineering with two years additional experience and training in the maintenance and management of medical equipment in a Hospital environment

**Work experience**
- Good communication skills and the ability to transfer information through practical interaction with a wide range of staff
- Continuous interaction with suppliers and attendance of technology updates are to form an integral part of continuous education and training

**Knowledge**
- Familiar with the Occupational Health and Safety Act and Health Act regulations advantageous
- Good verbal and written skills
- Ability to work under stressful conditions
- Ability and willingness to be on stand-by and partake in a call-out system

**Non-Managerial / Specialist Skills**

Coaching Others*

The capacity to recognise development areas in others and support them to facilitate personal development through coaching.

Leading and Managing Change*

The capacity to implement and support change initiatives and to provide leadership in times of uncertainty.

Performance Development*

The ability to evaluate and develop different levels of capacity within a team to achieve set objectives.

Taking Action

Capable of recognising the need for action, considering possible risks and taking responsibility for results.

Decision Making

Capable of making decisions timeously and taking responsibility for the consequences.

Managing Self

Capacity to plan, organise and control own work environment by setting appropriate priorities and achieving set objectives within a given time frame.

Customer Focus and Service Delivery

The capacity to identify and respond to the needs of *internal and external customers.
- *Internal and external customers include patients, doctors, colleagues, suppliers, visitors, vendors and any other person that requires a relationship_

Adapting and Responding to Change

Capable of supporting and advocating change initiatives and managing own reaction to change.

Continuous Improvement

The capacity to improve systems and processes to facilitate continuous improvement.

Personal Work Ethic

Capacity to instil an ethic of quality and consistency in self and others.

Building Relationships

Capacity to establish constructive and effective relationships.

Communication

The capacity to clearly present information, either written or verbal.

Teamwork

Capacity to cooperate with others to work towards a common goal.

Technical Knowledge

The capacity to perform a technical function to required standards.

**Values and behaviours**

Netcare values

At Netcare, our core value is care. We care about the dignity of our patients and all members of the Netcare family. We care about the participation of our people and our partners in everything we do. We care about truth in all our actions. We are passionate about quality care and professional excellence.
- Care - The basis of our business. The professional, ethical patient care and services we offer at every level of the organization.
- Truth - The crucial element in building relationships that work.
Open communication with honesty and integrity is essential.
- Dignity - An acknowledgement of the uniqueness of individuals.
A commitment to care with the qualities of respect and understanding.
- Compassion - We engage everyone with empathy and respond with acts of compassion in all interactions with our patients and their families.
- Participation - The willingness and desire to work in productive and creative partnerships with others and the