Corporate Debt Collection Consultant
2 days ago
**Reporting to**: Specialised Collections - Operations Manager
**Location**: Sandton, Johannesburg
**JOB PURPOSE**
**KEY PEROFRMANCE AREA**
As part of the Specialised Collections team, responsibilities include (but are not limited to):
- Managing assigned cases from initiation to resolution in a timely and efficient manner
- Conducting thorough debtor research and compiling accurate financial and legal case files
- Establishing right-party contact using a range of tools and resources
- Negotiating effective solutions for debt repayment or settlement
- Escalating complex cases for legal action where necessary
- Maximizing account conversion rates through strategic collections initiatives
- Performing various ad-hoc administrative and operational duties as required
**REQUIREMENTS**
- Minimum of 3 years' experience in debt collections or credit management
- Excellent written and verbal communication skills
- Strong understanding of juristic persons and corporate legal structures
- Previous experience within a banking or financial services environment (advantageous)
- Proficiency in MS Office (intermediate level)
- Competence in online and database-based research
- Familiarity with collections software/systems (advantageous)
**SKILLS & ATTRIBUTES**
- Self-motivated and results-oriented
- Excellent negotiation and persuasion skills
- Strong problem-solving and analytical abilities
- High attention to detail and accuracy
- Ability to maintain confidentiality and exercise sound judgment
- Effective interpersonal and communication skills across all levels
- Team-oriented with the ability to work independently and collaboratively
- Proactive and able to take full ownership of assigned responsibilities
- Inquisitive mindset with a drive to understand and resolve complex issues
REMUNERATION STRUCTURE
- A basic salary
- Commission earning potential
- Benefits at the full cost to the Employer;- Funeral Cover (at the full cost of the employer)
- Life Cover (at the full cost of the Employer)
- Disability Cover (at the full cost of the Employer)
- Medical Cover (at the full cost of the employer, after successful completion of the probation period)
**WORKING HOURS**:
You will be required to work a maximum of 45 hours per week.
**Mo**nday to Friday**: You will be required to work a maximum of 9 hours per day (in the week that you do not work a Saturday) and a maximum of 8 hours per day (in the week that you are working a Saturday) shifted between the times of 07:00 and 20:30 as agreed by management.
**Saturdays**: You will be required to work a maximum of 6 hours per day on a maximum of 2 Saturdays per month shifted between the times of 08:00 and 14:00 as agreed by management.
This role offers an excellent opportunity to be part of a high-performance team focused on complex corporate recoveries within a dynamic and professional environment. If you meet the above requirements and are looking to advance your career in specialised collections, we encourage you to apply.
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