Query Analyst

7 days ago

Sandton, South Africa Discovery Ltd. Full time

**Business Unit**:Discovery Health

**Function**:Information Technology

**Date**:19 Aug 2025
- Discovery Health Systems (DHS)
- Query Analyst - HBS Health Benefit Solutions
- About Discovery
- Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating to not only achieve financial success, but to ignite positive and meaningful change within our society.
- About Discovery Health Systems (DHS) - Health Benefit Solutions

The Discovery Health Systems (DHS) is a world class software development house that enables the Discovery Health Business to use digital transformation as a competitive advantage. It focuses on rapid quality software delivery. Innovation and excellence are key attributes to all our initiatives. The skills and expertise in the team allows a diverse product development on all strategic, tactical and operational changes. Our environment is fast-paced and demands energy, drive, enthusiasm, ownership and creativity, but it rewards with an extremely fulfilling and stimulating environment that actively supports career growth and development.

Key Purpose
- Areas of responsibility may include but not limited to:

- Problem analysis and investigation of reported problems using technical tools eg: SQL
- Clear up ambiguity regarding a problem by using in depth analysis
- If required, revert to stakeholders if technical issues require business decisions to proceed and answer any queries from the development team.
- Identify the cause of unexpected system errors and run the Impact analysis
- Liaise directly with developers and development managers to arrive at solutions
- Solution proposal

Personal Attributes and Skills

**Behavioral skills**
- Tenacity, Stress management, Persuasion, Client orientated, Analytical thinker

**Technical Skills**
- Analytical, Troubleshooting techniques, Business writing (reports) and presentations

Education and Experience
- Matric and/or relevant IT qualification
- Oracle SQL/PLSQL
- Product knowledge and understanding of the IT environment
- Minimum 3 years’ experience in an IT environment or Health Insurance Industry
- Understand SDLC process
- Technical knowledge of MS Office, CA (preferable) and Paradigm (preferable
- EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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