Despatch Clerk

**Purpose of the Job**:
To administer and control the dispatch of Packaged Lubes from DDC to Local and Long-Distance customers, optimize the customer service levels and follow processes to drive down cost to serve to ensure customers are satisfied by delivering OTIF.

**Who You Are**:

- You can think independently.
- You have leadership skills.
- You can negotiate.
- You can work under pressure.
- You can plan.
- You can write reports.
- You able to work overtime.
- You understand customers’ needs and requirements.
- You are passionate about operations.
- You can deal with queries and solve problems.

**What you’ll have done before**:
Baseline:

- Grade 12
- Knowledge of warehouse management
- In depth knowledge of dispatch function
- Experience 2-3 years in dispatching role
- Above average computer skills (word, excel, outlook)
- Working knowledge of applicable handling and loading methods of product on trucks.

Advantageous:

- Must have operational experience in: SAP
- Working knowledge of supply chain logistics
- Lube product range knowledge
- Understanding of Engen’s internal policies and procedures.
- knowledge Basic of export operations and documentation.
- Basic knowledge of Bulk loading and documentation

**Exciting Challenges you might face in the role**:

- Effectively understand customers centricity.
- Operate effectively, even when things are not certain, or the way forward is not clear.

**What you’ll be doing**:

- Dispatch Planning.
- Transport Planning.
- Internal Liaison.
- Inventory Control.
- Customer Support.
- Administrative Support.

**Additional Information**:
Location: Durban

**Job Advert Closing Date**: All job adverts close five days after date posted

**Engen’s approved Employment Equity plans and targets will be considered as part of the recruitment process.**

**Important Information**:

- The appointment will be made in line with Engen's Employment Equity Strategy.
- Engen reserves the right not to make an appointment.