Customer Director South Africa Franchise

2 weeks ago

Johannesburg, South Africa The Coca-Cola Company Full time

**What you will do for us**:

- ** Lead, design and implement integrated short and mid-term strategies for Regional Customers in the SA Franchise to accelerate customer-back, consumer-centric programing and thus accelerate incidence-, NSR- and Margin growth with these Customers by bringing in the “voice of the customer” into our TCCC (The Coca-Cola Company) program design early and thus maximize relevance and execution at the POP/ “shop floor”.**:

- ** Responsible to retain existing business and win new customers through new market entries and competitive RFPs. Key Objective is to accelerate our TCCS basket incidence with Customers and accelerate sustainable topline NSR- and Margin growth.**:

- ** Ownership of channel and customer metrics and analyses as well as agreement compliance, channel coherency and advanced analytic based approaches for leading edge category planning and customer negotiation**:
**Role Requirements**
- ** 10+ years of leadership experience in customer, commercial, operational marketing.**:

- ** Strong planning and collaboration skills**:

- ** Strong customer understanding from an execution perspective**:

- ** Ability to think from planning to execution and solid system commercial and brand management**:

- ** The roles require deep customer understanding as well strong leadership and accountability to influence our cross-functional system teams towards consumer
- and customer-relevant plans that drive revenue and profit growth with a sustainable long-term competitive advantage.**:
**Key Knowledge Requirements**:
**Mastery of **_(REQUIRED)_**:
**1 SYSTEM PLANNING**:
**2 CHANNEL/SHOPPER MARKETING**:
**3 CUSTOMER MANAGEMENT/CATMAN**:
**4 RGM INCL. SEGMENTATION & OBPPC**:
**5 SYSTEM & CUSTOMER ECONOMICS**:
**Broad expertise in **_(Good to have)_**:
**1 TURNING INSIGHTS INTO STRATEGY**:
**2 VALUE TO MARKET**:
**3 PROJECT MANAGEMENT**:
**4 SUPPLY CHAIN KNOWLEDGE**:
5. NETWORKING

**Skills**

Sales Process; Business Planning; Strategic Planning; Customer Relationship Management (CRM); Sales Management; Collaborative Leadership; Strategic Sales Management; Project Management; Consultative Sales Management; Sales Forecasting; Communication; Operational Assessment; Problem Solving; Business Development; Influencing (Inactive); Solutions Selling
**Our Purpose and Growth Culture**:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors - curious, empowered, inclusive and agile - and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

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