Branch Manager

**DSV - Global transport and logistics**

Location: Germiston
Job Posting Title: Branch Manager
Time Type: Full Time

**Qualification Requirements**
- 4-year Engineering, Logistics or Supply Chain Management degree, or 4-year equivalent diploma (BTECH) plus 7 years’ experience OR;
- 12 years minimum relevant experience in industry with in-depth experience in all job-related requirements listed below.

Advanced computer literacy level in MS Word, Excel, Powerpoint and Outlook
- Highly effective working knowledge of Warehouse Management Systems
- Highly proficient in Excel/PowerPoint for data management and reporting

**Job Related requirements**

Minimum of 7 years’ experience in Warehousing:

- Experience in Supply chain and logistics;
- Operations: Extensive knowledge and hands on skill related to Inbound, Stock Management, Outbound / Order Fulfilment, Return processes and effective Packaging;
- Stock Management includes: Audits (perpetual and wall to wall), SKU Master maintenance, SKU Consolidation, Slotting (based on ABC analysis, volumetric and product categorization), Space Utilization & Density Measurement, Pick-face Replenishment Strategies, Batch and Serial Number Management, Expiry management (First Expiry First Out), and daily DSV system to Client system variance measurement, investigation and alignment;
- Problem Solving: Effective Root Cause Analysis, Problem Solving and implementation of Corrective and Preventative Measures;
- Management: Must be able to do all managerial functions (Planning, Organizing, Leading, Controlling, Monitoring) independently, effectively and reliably;
- Communication: Must communicate effectively (written and verbal) to manage and meet both internal and external customer expectations;
- Compliance: Must ensure full site compliance, including the following: DSV Policies, Regulations, Work Instructions, Maintenance Schedule and Local Authority requirements;
- Stress and Conflict Management: Must have effective techniques and/or skills to manage conflict, cope with stress and work effectively under constant pressure;
- Quality Management and CIP: Knowledge and experience of QMS such as ISO 9001, 14001, 18001, as well as Continuous Improvement Processes and Risk Management;
- Commercial: Must have effective commercial acumen and experience to manage Client and Supplier Contracts, SLA’s and Risk;
- Financial: Must have effective financial acumen to develop budget, ensure tight cost control (incl. all facets of procurement) and ensure consistent on time revenue collection to meet or exceed budget;
- HR and IR: Must be able to effectively lead, train, develop, performance measure and performance manage all subordinates to ensure high morale, productivity and retention. This includes advanced knowledge of Industrial Relations and Processes;
- Ability to work extended hour’s and over weekends when required
- Own vehicle and driver’s license
- Be prepared to travel and even move to another site in Gauteng

**Main purpose of the role**

Manage all aspects of contract logistics operation to ensure:

- Budget revenue and EBIT targets consistently met or exceeded;
- Daily cost control, including actual heads not exceeding authorized, and no overtime;
- Contractual obligations and SLA/s consistently achieved;
- Maintain operational performance in line with client agreed SLA
- Maintain Internal KPI’s.
- Credibility and trust relationship developed with client/s resulting in satisfied client/s that renew with DSV;
- Multi-skilled, motivated and productive staff with low staff turnover;
- All aspects of compliance, including HSE and QMS managed and compliant at all times;
- Extremely high stock integrity with both bin and count accuracy meeting or exceeding client SLA.
- Take ownership & manage a multiclient warehousing operation, in line with DSV policies & strategies
- Implement, maintain & improve best industry warehousing practices
- Identify, drive and implement improvements in support of productivity & cost savings.
- Managing Sigma projects to ensure initiatives are delivered on time.
- To effectively manage the operation in terms of operational performance, people management, quality management, health & safety compliance and financial performance.
- Ability to engage at a tactical and strategic level whilst building strong relationships with the client/s.

**Duties and Responsibilities**

Manage and take ownership of operation/s to:

- Consistently achieve or exceed EBIT targets;
- Ensure high level of training and safety awareness on site to avoid safety incidents whereby people, equipment or facility are accidentally harmed;
- Ensure daily system to system stock on hand recon and alignment between DSV and client systems, and immediate investigation and CAPA for any variances;
- Ensure invoicing is accurate and supported with suitable back-up documentation, and avoid credit notes wherever possible;
- Drive monthly cost reviews, tracking and trend measurement at li