Receptionist

2 weeks ago

Centurion, South Africa Eskort Pty Ltd Full time

Gauteng, Centurion

**Receptionist - FMCG (Irene Pretoria)**

We have an exciting opportunity for a **Receptionist** to join our team in Irene Pretoria on a permanent basis.

**The purpose of this position**:
1. To be the first point of contact for the Company by welcoming guests and greeting people who visits/enters the Company.

2. Coordinating all front-desk activities, including, but not limited to, distributing correspondence and redirecting phone calls.

**Qualification**:

- Grade 12
- Additional certification in (for example) Office Management would be advantageous

**Experience**:

- Proven work experience as a receptionist, front-office representative or in a similar role
- Previous experience with Microsoft Office software preferred

**Knowledge Required**:

- Hands-on experience with office equipment (e.g. printers)
- Familiarity and knowledge on phone systems and switchboard operations

**Skills Required**:

- A professional attitude and appearance
- Excellent multi-tasking and organizational skills
- Ability to deal with pressure
- Resolve concerns promptly
- Good telephone etiquette and listening skills
- Fluent in English and Afrikaans

Key Performance Areas and Job Activities:
**_1. Answering and Screening Calls_**
- Answering, screening and transferring incoming calls to relevant personnel.
- Taking messages.
- Transferring customers to the nearest retail stores.
- Updating the telephone list on a monthly basis.
- Operates the telecommunication system of the Company.

**_2. Ordering of Office Supplies_**
- Ordering of office stationary.
- Ordering of other office commodities such as cleaning supplies and food on an ad-hoc basis.
- Ordering of Business cards for staff including Store Cards for the Sales Team.

**_3. Welcoming Guests/Visitors_**
- Servings guests by greeting, welcoming, directing them appropriately and offering refreshments.
- Accepting courier parcels (including mail deliveries) and ensuring that relevant parties receive parcels.
- Assist with Guest WI-FI passwords as and when required.

**_4. Other_**
- Offering administrative support across all Departments within the Company.
- Performing other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.
- Keeping a safe and clean reception area by complying with procedures, rules, and regulations.
- Ensure that the reception area is tidy and presentable at all times.
- Assist the PA of the CEO as and when required

For more information please contact:

- Janette Smuts

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