IT Helpdesk Administrator

2 weeks ago

Parow, South Africa Headspace Global Full time

Looking for an IT Helpdesk Support Administrator who lives in the Northern Suburbs of Cape Town

**Requirements**:
Matric Certificate

2 years Helpdesk Administrator Experience

Experience with Auto Task and MS Office

Experience with Office Automation / Printers, Laptops, Desktops, etc.

Own reliable transport

**Duties**:

- Call logging process on Auto Task
- Distribute tickets to engineers and technicians.
- Assist with fieldwork as requested by engineers.
- Maintains log of all worked preformed and processed
- Manage client retainer and tickets
- Validations of engineer travel claims
- Prepare quotes for technical
- Keep record of project hours

**Job Types**: Full-time, Permanent

**Salary**: R8,500.00 - R10,500.00 per month

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