Junior Alterations Consultant
1 day ago
Gauteng, Sandton
- R6 800 - R7 500 (40% Incentive )
Our Client in the Insurance Industry is seeking a Junior Policy Alternations Consultant based in Sandton
**Minimum requirements**:
- Must have grade 12
- Degree or Diploma in administrator
- 2 - 3 Years experience dealing with policy alternations
- Self-administration and self-monitoring of workflow items according to agreed SLA per process
- Dealing with queries through to resolution, internally or externally
- Adherence to all quality standards set per process for the processes that you participate in
- Ensure that process are completed within the required SLA
- Identifying and reporting on service failures and errors
- Provide clients with the organisation's service and product information when required
- Provide input to the effectiveness and soundness of policies and procedures for the processes that you participate in
- Ensuring that all correspondence are professional and in line with standards and protocols of the organisation
- Adherence to the processing area's processes and Activity Work Instructions
- Adherence to organisations compliance processes and policies
- Punctual follow-up and feedback on clients queries
**Consultant**:
**Elizabeth Grobbelaar**
**- Dante Personnel**
**Johannesburg**
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- For more information please contact:
- Elizabeth Grobbelaar
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