IT Manager

**PURPOSE & DESCRIPTION**:
**EXPERIENCE & KNOWLEDGE REQUIRED**:

- Bachelor’s degree in information technology, Computer Science, or related discipline including experience with outsourced software development.
- Familiarity with infrastructure concepts such as patching, backups, firewalls, and endpoint protection.
- Experience supporting audit and compliance reviews.
- Demonstrated ability to lead teams and collaborate across business functions.
- Solid experience managing budgets and producing business aligned reports.

**SKILLS & ATTRIBUTES REQUIRED**:

- Application and vendor coordination
- Infrastructure awareness and accountability
- Effective stakeholder engagement, including C-level
- Strong leadership and team development
- Practical follow-through on risk and audit items
- Financial management and reporting
- Results-driven, organized, and responsive

**DUTIES/ KEY RESPONSIBILITIES**:Applications & Software Management**:

- Oversee development and testing environments, software pipelines (CI/CD), and release cycles.
- Ensure integration points and APIs are stable, secure, and performing optimally.

**Integration, Vendor & Cost Oversight**:

- Track, manage, and report on all software-related costs, including development effort, licensing, renewals, and integration services.
- Monitor and control software licensing, vendor invoices.
- Coordinate external dependencies and integrations to support seamless business operations.

**IT Infrastructure Oversight (via IT Shared Services)**:

- Ensure IT Shared Services deliver reliable infrastructure support, including uptime, backups, patching, and security.
- Actively monitor the performance of infrastructure supporting systems, ensuring any risks or issues are followed up and resolved.
- Track patching, backup health, system availability, and endpoint protection to ensure compliance and resilience.
- Engage with IT Shared Services to support platform upgrades, capacity planning, and recovery testing.

**People & Team Management**:

- Set team priorities, provide coaching, and foster a collaborative, high-performance culture.

**Audit & Risk Support**:

- Support internal and external audit processes by ensuring system documentation, access records, and controls are in place.
- Track and resolve audit findings and support continuous improvement in areas such as change tracking, patch management, and backup testing.
- Promote an environment of operational readiness and sound IT practices.

**Business & Executive Engagement**:

- Serve as the key IT point of contact within the company, engaging with senior and executive stakeholders.
- Communicate delivery timelines, risks, incidents, and system statuses in a clear, business-friendly manner.

**Budgeting & Reporting**:

- Manage the IT budget, including software costs, development spending, and services.
- Produce regular reports on IT performance, risks, budget variances, and system updates for senior management.
- Support internal and external audit processes by ensuring system documentation, access records, and controls are in place.
- Track and resolve audit findings and support continuous improvement in areas such as change tracking, patch management, and backup testing.
- Promote an environment of operational readiness and sound IT practices.

Pay: R900 000,00 - R1 000 000,00 per month

Work Location: In person