Manager: Learner Assessments

**EISA Scheduling and Monitoring for occupational qualifications and trades**
- Annual calendar of assessments approved and published within SOP turnaround times for all registered OQs
- Applications for serial numbers processed and issued for trade testing
- Demand for EISA assessed and analysed monthly to confirm scheduling with the QCTO and ACs informed by learner volumes and locations
- Preparedness of ACs and DQP to disseminate assessment tool facilitated within SOP turnaround times
- Scheduled assessments monitored, marking of learner scripts by assessment centre markers overseen in line with the approved QCTO assessment policies and guidelines
- Irregularities identified during EISA escalated and handled in line with the QCTO guidelines, policy, and approved business process/ SoP
- Learner achievements moderated, learner certification recommended, and certificates disseminated to SDPs, ACs, and learners in line with policy, guidelines, and approved business process/ SoP
- Provisional quarterly assessment dates well known to guide planning and implementation
- TTCs enabled to schedule trade testing via NAMB as the QP for trades
- ACs capacitated, contracted, and Human Resources subcontracted for actual demand
- Enabling environment facilitated for successfully implemented EISA ensuring compliance with assessment standards and guidelines
- Irregularities free assessments/ assessments conducted with mínimal incidents
- Moderation and certification of learners post assessments effectively facilitated to enable employment and self-employment
- Accountability through reporting and lessons learnt for continual improvement in reviewing SOPs and implementation tools

**External Moderation for HQs**
- Enrolment of learners for external moderation quality assured, tracked, and external moderation schedule maintained
- SDP readiness for external moderation established and evaluator allocation achieved considering volumes, location, etc.
- External moderation of learner achievements conducted in line with best practice, policy and guidelines, and approved business process/SoP
- Remedial learner achievement re-submissions, re-moderation are checked and approved in line with best practice, policy and guidelines, and approved business process/SoP
- Learner achievements and External Moderation reports are verified, and approved in line with best practice, policy and guidelines, and approved business process/SoP
- External moderation schedule that is proactive, responsive to demand, and enable organisational performance
- SDPs capacitated, evaluators allocated for actual demand
- Enabling environment facilitated for successfully external moderation ensuring compliance moderation standards and guidelines
- Accountability through reporting and lessons learnt for continual improvement in reviewing SOPs and implementation tools

**Certification (Non-Trades)**
- Demand for certification verified, quality assured, and mapped against external moderation reports/LA numbers
- Provider accreditation and approval, unit standard alignment and compliance verified, and learner details checked, and verified for accuracy prior to certification
- Certificate re-issues are processed, verified against historical records, migrated to the LMIS, and approved prior to printing
- Learner certificates templates, formats, signatures, watermarks, security features etc., are checked for alignment to the approved corporate identity manual prior to printing
- Services SETA certificates printed, issued, and distributed in line with the approved policy, guidelines, SoP, and business process turnaround times
- Demand for certification effectively aligned to external moderation reports
- Percentage level of certification data accuracy
- Certification printing and re-issue requests processed timeously
- Services SETA certificates conform to CI manual and security requirements

**Certification (Trades)**
- Demand for Trades certification verified, quality assured, and mapped resulting in issued serial numbers
- Learner serial numbers issued to learners for trade test tracked from issue to submission of results by TTC.
- Learner achievements to NAMB quality assured, submission tracked, and recorded for performance reporting
- Learner certificates received from NAMB tracked, recorded and distributed to SDP/TTC timeously
- Demand for certification effectively aligned to trade test reports
- TTR submission to NAMB conforms to the Trade Test Regulations
- Performance information listing and PoE stored safely and for easy retrieval to support audit
- Percentage level of certification data accuracy
- Certification printing and re-issue requests processed timeously
- Services SETA certificates printed, issued, and distributed in line with the approved policy, guidelines, SoP, and business process turnaround times
- Bachelor's NQF Level 7 qualification, in Public and Development Management, Business Administration, or related fields
- Achievement of an ODETDP (O