Digital Motor Assessor

3 days ago


Centurion, South Africa The Talent Hive Full time

Deliver exceptional client service that exceeds customers’ expectations through the proactive, innovative, and appropriate motor assessing process.

Adhere and improve service level agreements.

Appraise a damaged vehicle and identify and record damage, including impact zone and severity according to Insurer specifications.

Manage relationships with clients, brokers, and internal departments.

Make use of manual and digital image technology to record areas of damage identified.

Achieve minimum targets were applicable.

Qualification

**Minimum Requirements**:
Matric, Secondary Education level Grade 12

Audatex Certification

**Preferred Requirements**:
VDQ Qualification

Technical Diploma e.g motor mechanical

Experience

**Minimum Requirements**:
3+ years motor assessing experience

Qualified automotive mechanic or automotive body repairer

TECHNICAL COMPETENCIES

**Minimum Requirements**:
PC literate on MS Outlook and Office

Sound knowledge of Insurance principles

ATTRIBUTES

Attributes required for the position include but are not limited to:
Strategic thinker who can also work at detail level

The ability to work in a team to build and maintain collective support

Organisational and administrative skills, which includes managing your desk and your time effectively

Paying attention to detail

Deliver on TCF principles in alignment with regulatory requirements

Managing customer expectations

Identify, understand, and solve problems

Quick, rational decision-making skills

Follow instructions and procedures

Tenacious and assertive, with good telephone etiquette

Numerically skilled

Clear verbal and writing ability

Clear ITC and criminal record

Excellent previous employment references

Stable employment record


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