Digital Motor Assessor
3 days ago
Deliver exceptional client service that exceeds customers’ expectations through the proactive, innovative, and appropriate motor assessing process.
Adhere and improve service level agreements.
Appraise a damaged vehicle and identify and record damage, including impact zone and severity according to Insurer specifications.
Manage relationships with clients, brokers, and internal departments.
Make use of manual and digital image technology to record areas of damage identified.
Achieve minimum targets were applicable.
Qualification
**Minimum Requirements**:
Matric, Secondary Education level Grade 12
Audatex Certification
**Preferred Requirements**:
VDQ Qualification
Technical Diploma e.g motor mechanical
Experience
**Minimum Requirements**:
3+ years motor assessing experience
Qualified automotive mechanic or automotive body repairer
TECHNICAL COMPETENCIES
**Minimum Requirements**:
PC literate on MS Outlook and Office
Sound knowledge of Insurance principles
ATTRIBUTES
Attributes required for the position include but are not limited to:
Strategic thinker who can also work at detail level
The ability to work in a team to build and maintain collective support
Organisational and administrative skills, which includes managing your desk and your time effectively
Paying attention to detail
Deliver on TCF principles in alignment with regulatory requirements
Managing customer expectations
Identify, understand, and solve problems
Quick, rational decision-making skills
Follow instructions and procedures
Tenacious and assertive, with good telephone etiquette
Numerically skilled
Clear verbal and writing ability
Clear ITC and criminal record
Excellent previous employment references
Stable employment record
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