Rental Operation Coordinator
2 days ago
Matric and Logistics / Supply Chain qualification will be an advantage
Own reliable vehicle
At least 2-3 years experience in a similar position ie. assisting customers and managing the paper trail / process, record keeping and all computerised information for hospital rentals, returns, repairs, managing stock levels, inbound and outbound stock movements etc
(Operations/Logistics with asset management, fleet management, people management, status reporting).
Experience with an ERP systems
Experience in controls, Process management
Customer Service Orientated (Turnaround time of Installations/Cancellations to Customers, Sales team, Management)
**People Management**:
Co-ordination of Rental technicians and Laundry operators
Measuring and Reviewing of team performance (Daily, weekly, monthly)
Correction performance improvement
**Customer Service and Logistics**:
Daily management of operations and problem solving
Vehicle planning and management
Co-ordination of daily calls to ensure customer requirements are met
Manage daily customer queries resolutions
**Process Management**:
Strong record keeping of value chain documentations and processes
Experience in controls, Process management
Daily co-ordination of Inbound and Outbound, and document processes
Daily co-ordination of assets, as well as performing/managing frequent cycle counts
Daily co-ordination of Laundry activities
Monitor and follow up on status of repairs to ensure that assets are readily available
Monitor of stock levels of all consumables and ordering when necessary.
Filling of all documentation as per predetermined filling system
**Reporting**:
Daily, weekly and monthly reporting
Reporting using Dashboards in MS Office
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