Site Manager- Gqeberha

**About Us**:
Thorburn Security Solutions is on the lookout for a dynamic and driven professional to take charge as Site Manager in Gqeberha. If you're passionate about operational excellence, team leadership, and delivering top-tier security services, this is your chance to make a real difference.

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients **reduced costs, risk and complexities** together with **increased quality, efficiency and productivity**. We specialise in **Catering**, **Facilities Management**, **Cleaning and Hygiene**, **Pest Control**, **Protection**, **Energy**, **Procurement**, **Workspace Design**, **Engineering, Remote Camps**, and more. **Developing our people**- the heart of Tsebo - is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. **DOWNLOAD OUR ONE-PAGER** to find out more about who we are in a nutshell.

**Duties & Responsibilities**:

- Effectively manage the business unit financial performance
- Direct Wage and PRP Management: Oversee wage control, annual leave targets, overtime, and sick leave management. Ensure PRP 107 reports are signed off mid-month and monthly, and verify and approve dummy runs for each site.
- Overheads Control: Manage and monitor overhead expenses to maintain budget compliance.
- Contract Contribution and Revenue Growth: Ensure contract contributions align with budget forecasts. Focus on upselling to grow revenue, monitor price escalations, and verify monthly income statements. Maintain monthly targets for labor ratios and contract contributions, with quarterly contract register sign-offs.
- Effectively manage subordinates
- Effective Organisation: Analyze staff turnover and allocate employees based on contract/site needs. Manage rosters and shifts in line with PRP, and oversee time and attendance, including overtime, annual, and sick leave.
- Supervision: Foster employee engagement through attendance at parades, conduct regular performance reviews, and provide corrective feedback. Ensure employee discipline in accordance with code of conduct and legislation, deploy PSIRA registered officers, and ensure armed response staff are certified per Regulation 21.
- Effectively manage security operations
- Client Retention & Service Delivery: Ensure customer service aligns with SLAs, conduct monthly meetings with clients, and address corrective actions. Perform regular service audits and resolve customer queries promptly, maintaining open communication in line with escalation procedures.
- Security Operations Management: Manage security operations according to site specifications and PSIRA standards. Minimize absenteeism and control overtime, assess customer risks to prevent claims, and ensure accurate invoicing and timely payments for services provided.
- Manage business development
- Identify new business opportunities within your area of operations and explore growth or expansion prospects with existing customers. Strategically position the company ahead of competitors in the region.
- ISO 9001; 14001 & 45001 - Quality, Environmental and Health & Safety Standards
- Adhere to the Thorburn Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures as applicable to this position.
- Ensure timely and accurate reporting within set deadlines. Perform any reasonable tasks as requested by management.

**Skills and Competencies**:

- Managing Professionally
- Leading People
- Managing Conflict
- Communication skills (written and verbal)
- Negotiation
- Computer literacy
- Basic financial skills
- South African security legislation
- Operational Policy and procedures
- HR Policy and procedures
- Health and Safety legislation

**Qualifications**:

- Grade 12 or equivalent
- Post Matric qualification is an added advantage
- Minimum 3 years’ experience in security management
- Driver’s License
- PSIRA Grade A