Insurance Telesales Agent

2 weeks ago

Durban, South Africa Mr Price Group Full time

**Credit Telesales Agent**

**Do you enjoy working in an energetic environment with a drive for sales and a strong focus on customer experience?

Mrp money is looking for a self -motivated, passionate and energetic Credit Telesales Agent to join their fast-paced team.

The Credit Telesales Agent will be responsible for selling credit sales products to customers over the telephone. The key focus of this role will include explaining credit sale products to prospective customers, closing sales, maintaining good customer relations when dealing with queries relating to credit sale products on offer, and meeting daily and monthly sales targets.

**key responsibilities**
- Efficiently contacts prospective customers to present information and explain available credit sales products.
- Deliver prepared sales talks, reading from a script that describes credit sales products, in order to persuade potential customers to purchase a product.
- Explain products and prices, and answer questions from customers.
- Ensure FICA standards are adhered to when dealing with customer calls and correspondence.
- Update customer’s details and communications on Consolidated Debtor System.
- Ensure quality of calls is in line with Service Level Agreements.
- Manage the operation of the organisation's total quality management (TQM) program.
- Liaise with managers and associates throughout the division to ensure that the quality management system is functioning properly.
- Use relevant quality tools to ensure managers and other staff understand how to improve customer satisfaction.
- Set up and maintenance of QA controls and documentation procedures.**
requirements and skills**
- Grade 12
- 12 months experience in sales environment
- Knowledge of (credit) new account products
- Excellent communication skills in English (Written & verbal)
- Computer literate (MS Word, MS Excel, MS Outlook)
- Persuasive
- Selling to Customer Needs
- Closing Skills
- Telephone Skills

**about us**

Mr Price Group is a high growth, omnichannel, fashion-value retailer with 6 trading divisions, namely**:mrp** ; **mrphome**; **mrpsport**; Miladys; sheetstreet and **mrpmoney**.
We’re movers and shakers.

We pride ourselves on our fast-moving, fast-working and collaborative culture. Our extensive market-leading retail knowledge means that our environment fosters creativity, curiosity, and a need for exploration.

We employ over 16000 incredible people, and retail in over 1000 South African based stores, almost 100 international stores, and through our online channels offering our full product assortments.

Mr Price Group is an equal opportunity employer and is committed to Employment Equity.

Please note: All applicants must be fully vaccinated against Covid-19 in line with the Mr Price Group company policy

  • Telesales Agent

    2 weeks ago

    Durban, South Africa AllLife Insurance Full time

    We are looking for **Telesales Agents **who are energetic, self-managed, self-motivated, target driven and money hungry, we want the best of the best to join our team. - **Choose a career that will change your life.**_ **CANDIDATE PROFILE** - Matric - Clear Criminal and Clear Credit Record - FAIS Accredited/RE5 Advantage - Reside in Durban and surroundings...

  • Telesales Agent

    2 weeks ago

    Durban, South Africa Rewardsco (Pty) Ltd Full time

    Calling all Telesales Agents. We have various career opportunities available and need dynamic telesales agents with **4 months recent upgrades, new lines, or migrations experience within the local market. Proven track record **essential**.** **We offer**: - Competitive basic salaries from** R 5000**: - Great benefits - **Free Discovery Medical Insurance**...

  • Telesales Agent

    2 weeks ago

    Durban, South Africa Rewardsco Full time

    **Job Details**: - Division Rewardsco Sales- Business Unit Outbound- Minimum experience Entry Level- Company primary industry Telecommunications- Job functional area Sales- Calling all Telesales Agents. We have various career opportunities available and need dynamic telesales agents with **4 months recent upgrades, new lines, or migrations experience within...

  • Telesales Representative

    1 week ago

    Durban, South Africa TUG Full time

    We’re on the hunt for Outbound Telesales Agents in Westville, Durban, to join our team of Pet Insurance Sales Consultants **Position Objective**: - Increase customer base by selling/marketing financial products telephonically within a contact centre environment - Build strong customer relationships to ensure repeat business - Provide efficient,...

  • Telesales Agent – Mobile

    2 weeks ago

    Durban, South Africa Mr Price Group Full time

    A vibrant retail company in Durban is seeking a Telesales Agent to join their dynamic team. In this role, you'll connect with customers and introduce them to mobile and insurance products. The ideal candidate will have at least a year of experience in a mobile call centre and a strong understanding of sales techniques. This position offers extensive learning...

  • Telesales Agent

    6 days ago

    Durban, South Africa Mr Price Full time

    A leading retail group in Durban is seeking a Telesales Agent for its mobile and insurance products. The role involves engaging customers, presenting product information, and updating customer records. Candidates should have Grade 12, at least 1 year of experience in a mobile call centre, and strong sales skills. The company offers uncapped incentives,...

  • Telesales Agent

    6 days ago

    Durban, South Africa Mr Price Group Full time

    **purpose** The telesales agent is responsible for selling insurance products to customers over the telephone. **key responsibilities** - **Direct Sales**: - Contact prospective customers to present information and explain available products. - Delivered prepared sales talks, reading from a script that describes products, in order to persuade potential...

  • Insurance Sales Agents

    3 days ago

    Durban, South Africa Rewardsco (Pty) Ltd Full time

    At Rewardsco, we believe in putting our people first. Our commitment to serving our employees with heart is reflected in our comprehensive benefits, vibrant company culture, supportive working environment, and ample career development opportunities. Rewardsco is more than a workplace - it’s a Community where you can thrive, grow, and be recognized for...

  • Telesales Agent

    1 week ago

    Durban, South Africa Mr Price Group Full time

    We’re looking for Telesales agents to join our Insurance Sales team who will be responsible for selling insurance products to customers over the telephone. Qualifications: Grade: 12. 1 Year Experience in Sales environment. (Specifically selling Life insurance policies). Specific Knowledge in RE5 + FAIS is advantageous. -Business Understanding of FSB...

  • Telesales Agent

    5 days ago

    Durban, South Africa Mr Price Group Full time

    The Telesales Agent will engage with potential and existing customers over the phone to promote and sell a range of insurance products. This role involves understanding customer needs, explaining policy features, and guiding customers through the purchasing process to ensure they select the best insurance solutions for their requirements. The agent will...