Sales Consultant

2 weeks ago

Durban, South Africa Mdalisu Financial Services Full time

**Main Purpose of Role**

To serve in a sales & services role within the business.

Attend to walk in customers wrt. new sales & existing.

Receive inbound calls from clients in order to service.

Make outbound calls, wrt. service & verification.

Follow up with clients, DC's & creditors.

**Skills Required**:
1. Basic computer skills.

2. Strong telephone and verbal communication skills along with active listening.

3. Good sales, customer service, communication, and problem-solving skills.

4. Ability to interact with customers using appropriate language to identify issues and provide a service.

5. Able to identify customer challenges and provide solutions that address problems/requirements.

6. Good multi-tasking skills.

7. Must be coachable.

8. Good objection handling skills & target driven.

9. Strong sales abilities.

**Key Performance Areas**

1. Meeting sales & revenue targets is a requirement.

2. Meeting collections targets is a requirement.

3. Manage calls in a timely manner.

4. It is part of the tasks of a sales representative to upsell/cross sell products and services to clients.

5. Ensure there is a sales flow in all calls, script adherence.

6. Script adherence when verifying - compliance.

7. Must be able to accept ownership for effectively solving client issues, complaints and inquiries; keeping client satisfaction at the core of every decision and behavior.

8. Research required information using available resources - eg. credit check & fact finding, in order to establish most suitable product for the client.

9. Ensure correct data is captured on the CRM

10. Ensure all respective documents are uploaded to the system. (Mandates, Agreements, FICA, etc)

11. Ensure files are created for day the sale is closed.

12. Ensure respective clients allocated are updated accordingly.

13. It is a prerequisite to know how to objection handle effectively in order to save sales.

14. Maintain call quality standards per process mandated by the company.

15. Maintain a courteous and friendly disposition when interacting with clients irrespective of their temperament or mood.

16. Build a positive relationship with clients to enhance the image and public perception of the company.

17. Ensure accurate data is captured on system, recording details of comments, inquiries, complaints, and actions taken.

18. Monitor trends in client behavior and inform management in event of any unusual activity.

19. Ensure equipment and devices are operational by following set procedures and notifying the team manager in event of a breakdown.

20. Maintain good attendance at all times.

21. Ad hoc duties.

**Job Types**: Full-time, Permanent

**Location**:

- Durban, KwaZulu-Natal (preferred)

  • Waste Management Sales Consultant: New Business

    1 day ago

    Durban, South Africa Bluff Personnel Consultant Full time

    A recruitment agency is seeking a Sales Consultant in Durban. The role requires 3-5 years of sales experience, preferably in waste management. Responsibilities include acquiring new business, meeting sales targets, and managing customer relationships. Ideal candidates should have strong negotiation, planning, and organizational skills, along with a valid...

  • Sales Representative

    6 days ago

    Durban, South Africa inverter sales Full time

    Experience sales consultant Must have strong sales process and skills 2 years Experience in Sales / completed sales course training Proven track record Sales of invertors or related field preferable Target driven Must be well Presented and able to work on own. Must be able to meet monthly targets Good communication skills Starting salary R 10 000...

  • Strategic Sales

    1 week ago

    Durban, South Africa Bluff Personnel Consultant Full time

    A recruitment agency in Durban is seeking a Sales Consultant with 3-5 years of experience in sales, particularly in waste management. This role involves acquiring new business, meeting sales targets, managing customer relationships, and negotiating contracts. The ideal candidate should have strong negotiation, planning, and organizational skills along with a...

  • Strategic Sales

    1 day ago

    Durban, South Africa Bluff Personnel Consultant Full time

    A recruitment agency in Durban is seeking a Sales Consultant with 3-5 years of experience in sales, particularly in waste management. This role involves acquiring new business, meeting sales targets, managing customer relationships, and negotiating contracts. The ideal candidate should have strong negotiation, planning, and organizational skills along with a...

  • Sales Consultant

    2 weeks ago

    Durban, South Africa Gigpros Direct Marketing Full time

    **JOB TITLE: SALES CONSULTANT** **COMPANY NAME: GIGPROS DIRECT MARKETING** We are looking for a charismatic and skilled sales consultant to approach potential clients and inform them of our products and services. The sales consultant is also responsible for building good relationships with new and existing clients to try and ensure their business in the...

  • Sales Representative

    1 week ago

    Durban, South Africa Bluff Personnel Consultant Full time

    Main Duties include : SALES - Acquisition of new business and adhoc work in line with sales strategies Monthly sales revenue targets and performance measures. Completing daily call reports and Monthly revenue and activity reports. Develop and manage a viable pipeline in line with revenue targets Pricing and profitability assessment of new and existing...

  • Sales Representative

    3 days ago

    Durban, South Africa Bluff Personnel Consultant Full time

    Main Duties include: SALES - Acquisition of new business and adhoc work in line with sales strategies Monthly sales revenue targets and performance measures. Completing daily call reports and Monthly revenue and activity reports. Develop and manage a viable pipeline in line with revenue targets Pricing and profitability assessment of new and existing...

  • Sales Consultant

    2 weeks ago

    Durban, South Africa Truwealth Technology Solutions (Pty) Ltd Full time

    Company Description Truwealth Technology Solutions, based in South Africa and serving a global client base, specializes in innovative I.T. solutions, with a focus on AI-driven automation, custom software development, helpdesk systems, and enterprise integration. Our mission is to help businesses operate smarter, faster, and more securely through...

  • Sales Consultant

    2 weeks ago

    Durban, South Africa Diversity Talent Solutions Full time

    We are currently looking for sales consultants. We are urgently searching for a target driven sales consultant to join our clients team. Requirements: matric (completed). minimum 3 years experience in sales. must be target driven. strong communication and interpersonal skills. excellent administrative and mathematical skills. must have a reliable car and...

  • Sales Consultant

    2 weeks ago

    Durban, South Africa URBAN LIFESTYLE REWARDS Full time

    **Sales Consultants Required - Umhlanga** Are you a sales closer? Then we want you to be a part of our team. We are looking for experienced outbound sales consultants who are eager to make money. Applicants must possess a keen ability to adhere to target, handle pressure and think on their feet. The offer: - R5000 Basic Salary plus + Commission - Regular...